360 Degree Cloud Technologies Pvt. Ltd (“360 Degree Cloud”) will be offering the SMS/ Consulting services with its principal office at SCO -11/12, Second Floor, Sector - 16. Faridabad, India to its clients based on the T&C mentioned in this document.
The words and phrases listed below shall bear the following meanings in terms and conditions, unless the context clearly indicates otherwise:
“Application” or “App” shall mean the 360 SMS App available on App Exchange, natively built for Salesforce Platform. The app allows Salesforce users to send Text Messages to any mobile/Text Enabled number stored in any standard or custom object of Salesforce.
“End User” or “Recipient” means any person, including both natural and juristic entities who receives or is intended to receive any message sent by a Salesforce User using the Service.
“Services” shall mean sending and receiving SMS messages and other related features made available through the Application.
“SMS/Text Messages” means a short message service provided by means of a text or data message to the cellular handset or a Text enabled number.
“User Data” means data on Salesforce related to the app in SMS History records, SMS Templates and mobile numbers used to send and receive message.
“Website” shall mean the 360 Degree Cloud’s website http://360degreecloud.com/.
Till the end date of validity of this Agreement, 360 Degree Cloud allows you to send and receive messages using the app based on agreement of below points
360 Degree Cloud retain all ownership and intellectual property rights to the Software and Licensed Property. Third party technology that may be appropriate or necessary for use with the Licensed Property is specified in the Documentation. Such third party technology is licensed to you under the terms of the third party technology license agreement specified in the program documentation and not under the terms of this Agreement. Any Authorized User data collected by the Customer using the Licensed Property shall remain the property of Customer.
Customer agrees that the Software and all associated trade secrets, including but not limited to the Licensed Property, its configurations, architecture, communications and performance benchmarks, are the exclusive property of 360 Degree Cloud. Customer agrees not to disclose, disseminate, transmit via any medium whatsoever, or make available the Software, Licensed Property or any associated trade secrets to any third party without 360 Degree Cloud prior written consent
This Acceptable Use Policy describes actions that 360 Degree Cloud prohibits when any party uses the 360 Degree Cloud Services. The 360 Degree Cloud Services may not be used in any illegal, abusive or other manner that interferes with the business or activities of any other party. The following list gives examples of prohibited. This list is provided by way of example and should not be considered exhaustive.
360 Degree Cloud does NOT store any of the client's data at it's end. The 360 SMS App uses multiple Texting Providers to Send/ receive messages, and use encryption to send & receive information.
Within the 360 SMS App we don't touch your Salesforce's internal data. We have provisioned a separate 'SMS History' object in which you hold the record of all message Sent/ Received. We never update your Salesforce records and retain messages on this ‘SMS History’ object only. We strictly follow HIPPA COMPLIANCE for security of data.
After purchasing the app, you can apply for a refund within 7 days of making the purchase. If you purchase virtual numbers or opt for BYON then in any case, the cost of the numbers is non- refundable. For refund, you can send an email to firstname.lastname@example.org.
You may cancel the services anytime by writing an email to email@example.com. The application would be stopped within 48 business hours of receiving the request. If you wish to uninstall the app, then we shall share the documents with you to uninstall. You can contact your Account Manager to provide support to uninstall the app. The Cancellation of the Subscription Plan for the Services shall automatically result in the Termination of this Agreement.