Many organizations from different industry verticals rely on Salesforce to access easy-to-use functionalities and achieve better-coordinated efforts. You must be thinking how would you find the right Salesforce consulting company with so many options around you?
It is definitely a daunting task. As a Salesforce consultant, you need someone who is competent in CRM and can provide customized solutions for all your problems.
You need someone who can help your team get a full understanding of the platform and can even provide needed support post-implementation.
Key Point to Look in a Top Salesforce Consulting Company
The best Salesforce consulting companies help organizations implement, customize, enhance, and upgrade their Salesforce CRM integration to the fullest.
And whether you are a small or large firm, you must check some of these points before finalizing a Salesforce Consulting partner.
1. Salesforce Certifications
Salesforce certification is the ultimate benchmark that helps to acknowledge the skills and expertise of the professional. Any Salesforce consulting partner needs to have certifications that could be a sign of his skills and excellence.
There are many Salesforce certifications but your partner doesn’t need to have it all. This is something that depends on your business needs. Although, a few of the important certifications are: Certified Administrator, Certified Platform Developer, Service Cloud or Sales Cloud Consultant, Integration Architecture Designer, and Data Architecture And Management Designer.
2. Work Experience
There’s a lot that you’ll need to ask the company regarding options, suitable recommendations, development, and implementation plans, along with the post-implementation support you need.
If you want a Salesforce consulting partner that’s good with everything we mentioned, you need someone with great work experience.
To ensure that, consider asking these questions:
- Has the team worked on similar projects in the past?
- Can they offer you a demo?
- Do they have any documentation on a similar project?
- How many departments would be working in line?
3. Business Reviews
You’ll know the Salesforce consultancy is doing good work if their customers are saying great things about them. Genuine customer feedback is the greatest testament to the success of top Salesforce consulting firms.
Consider looking for customer reviews over Salesforce AppExchange. You’ll be able to find the aspects in which the company is good like experience, key people, certifications, areas of expertise, or any other achievements.
4. Ongoing Support
Salesforce implementation is not a one-time affair. With businesses evolving, everything stays dynamic, which makes the Salesforce requisites keep changing over time. That’s where you see the ongoing support from certified experts.
Before signing on with Salesforce consultancy services, discuss the support they’ll be offering you post-implementation.
You can even ask for case studies of their previous work for which they had provided support.
5. Communication Skills
Great Salesforce consulting services would always communicate to keep things transparent. They can even disagree with you if they believe your way isn’t helping the business. That’s a sign that the team actually wants the best for your business.
Top Salesforce consultants would not just be afraid to disagree, but will also ask difficult questions when needed.
This shows that the Salesforce consulting agency wants to get complete clarity before starting with the project.
Consider Everything Before Hiring a Salesforce Consulting Company
It’s a competitive world out there, but you can strive to stay ahead in the game with Salesforce. Start with finding the right partner and then develop a long-term engagement strategy.
You can even contact us to talk to our certified Salesforce consulting partner and discover the services that we, as an experienced Salesforce partner, have got to offer.