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Centralized Event Space Bookings for Listing and IPO Teams

The customer is a global listings and capital markets organization that hosts high-visibility events for customers. Their frontline team used two different tools to request rooms and add business context, which led to duplicate submissions, slow confirmations, and no real-time visibility into available slots. 

In this case study, you’ll learn how we: 

  • Centralized booking requests from EMS and Monday.com into Salesforce 
  • Built Lightning Web Component calendars for real-time room and slot visibility 
  • Created a booking wizard for admins and EMS users with role-based approvals 
  • Integrated Outlook to send automatic confirmations, changes, and cancellations 
  • Made the calendar mobile-friendly so teams could confirm on the go 

Syncing Appointments and Data Between Salesforce Health Cloud and Elation Health

The client is a physical therapy clinic specializing in non-surgical joint pain treatments. They needed appointments and patient data to stay aligned across Salesforce Health Cloud and Elation Health. They had dealt with mismatches, duplicate updates, and no easy way to change field mappings as workflows evolved. 

In this case study, you’ll learn how we: 

  • Connected Elation Health and Salesforce with a webhook integration for near real-time appointment sync 
  • Built a secure admin interface to add, edit, and delete field mappings without code 
  • Documented the flows and trained staff for smooth handoff and ongoing maintenance 

Embedded Visual, AR-Guided Support in Salesforce Service Console

The client is a visual support provider that helps B2C teams guide customers over live video using augmented reality and AI assistance. Agents needed to start and manage sessions inside Salesforce. Separate tabs, iFrame blocks, and security limits in Classic and Lightning had slowed work and broken session continuity. 

In this case study, you’ll learn how we: 

  • Set up SSO to map users and secure access 
  • Shipped an AppExchange app with quick actions for Classic and Lightning 
  • Added a Lightning Console component using Workspace API to run sessions in-app 
  • Configured CSP and cross-site settings to render the external dashboard in Salesforce 

Modernizing Sales, Quotes, and Customer Engagement for a Manufacturing Leader

The customer is a manufacturing provider of parts and solutions for water, gas, fire, electrical, and HVAC systems. They serve multiple sectors and rely on accurate quotes and fast responses. They had struggled with manual lead and opportunity tracking, slow quote creation, no automation for field updates, and disconnected tools for invoicing, signatures, and meetings. 

In this case study, you’ll learn how we: 

  • Implemented Salesforce Sales Cloud to automate lead-to-quote 
  • Used Flows to auto-update fields and keep data current 
  • Customized quote PDFs and aligned the Contract object to the business process 
  • Structured product and variant management on Opportunities 

Driving Lead Engagement with Salesforce Pardot for a Manufacturing Firm

A manufacturing brand wanted to revive inactive leads and understand what each prospect cared about. The team needed segmented nurtures, clear scoring, and reliable tracking for external links, all connected to Sales Cloud for faster follow-ups.  

In this case study, you’ll learn how we: 

  • Segmented prospects by interest and buying intent 
  • Built Engagement Studio programs with emails, forms, and landing pages 
  • Set scoring rules to surface high-intent records and suppress low quality 
  • Created custom redirects to track external links and attribute traffic 
  • Synced qualified activity to Sales Cloud for sales-ready context 

Centralized Event & Lead Management in Salesforce Sales Cloud

Centralized Event & Lead Management in Salesforce Sales Cloud 

A flexible packaging company needed one place to record events, add attendees, create leads, and see everything on personal and central calendars. The team was switching between sheets and calendars outside Salesforce, which slowed visibility and ROI tracking.  

In this case study, you’ll learn how we: 

  • Built a Lightning Web Component to log event name, location, industry, dates, and attendees 
  • Enabled lead creation on the event page and showed a live list of event-sourced leads 
  • Reflected events on participant calendars and a central team calendar with a one-time setup 
  • Enabled reporting for activity, pipeline, and ROI inside Salesforce  

Created a Time-Saving Outreach Platform for Public Works Bids

The client is a public works outreach provider that supports contractors and agencies with Good Faith Effort documentation. The team connects with certified small and diverse businesses, maintains updated directories, and needs one place to manage notices, solicitations, telecalling, certified firm searches, calendars, and bid paperwork. 

In this case study, you’ll learn how we: 

  • Chose CodeIgniter for speed, MVC structure, and efficient memory usage 
  • Built dashboards that logged opportunities, outreach steps, and paperwork status 
  • Enabled precise searches across continuously updated certified firm directories 
  • Added package setup with telecalling support and activity logs 
  • Exposed engagement data so teams viewed progress and ROI in one place 

Unifying CRM and Sales Enablement Inside Salesforce

The client is a sales enablement SaaS that helps revenue teams capture and use best-practice content, tactics, and playbooks in one workspace. They want this guidance to live where sellers work every day. The goal is simple. Keep users in Salesforce, surface stage-by-stage coaching on Opportunities, and make setup easy for admins. 

In this case study, you’ll learn how we: 

  • Integrated SalesGrid with Salesforce for real-time data sync 
  • Delivered a managed package with configuration, schema, automations, reports, and dashboards 
  • Built LWCs to show Opportunity sub-stages and to manage integration settings in Salesforce 
  • Standardized data models and permissions to keep records clean and secure 

Accelerated Sales with Automated Lead Flows in Salesforce Sales Cloud

The customer is a marketplace that connects sellers of used motorcycles, ATVs, dirt bikes, and side by sides with buyers. They faced slow, manual lead handling. Lead fields did not auto-update when customers submitted vehicle details, and teams sent emails and texts by hand, which delayed responses and introduced errors. 

In this case study, you’ll learn how we: 

  • Embedded the remote assistant with Lightning-safe components and approved connectivity 
  • Enabled agents to send SMS invites, open secure session links, and assist directly from the Case 
  • Logged images, recordings, and timestamps to each Case for audit and follow-ups 
  • Delivered one consistent flow for both Sales Cloud and Service Cloud 

Created Branded Community Portal With Built-In Shopping Experience

The client is a tech-enabled talent, training, and automation provider serving mid-market and enterprise teams, delivering role-based training, vetted talent, and automation accelerators to streamline operations and improve customer experience. They had a fragmented experience across partners, customers, and internal users, inconsistent branding, and multi-step buying, so they needed a branded community portal with role-based areas and a simple shopping cart to keep users in one place. 

In this case study, you’ll learn how we: 

  • Designed a branded community portal that matched the public site’s look and feel 
  • Created distinct areas for partners, customers, and internal users with role-based access 
  • Built a shopping cart so customers could add items and continue without leaving the portal 
  • Simplified navigation and content discovery to boost engagement 
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