Every other company plans to adopt Salesforce (if not already) to get a competitive edge. It doesn’t matter how different these companies are; their aim remains the same- improve customer experiences with the best CRM in the world. But that all begins by hiring a top Salesforce development company, which is not as easy as …
Even with numerous digital solutions available, the customer service teams of different companies still prefer to use traditional telephony systems to be in touch with customers. But when there are technologies like Salesforce CTI integration, telephony systems can be beneficial in connecting with customers and resolving their issues. Conducting CTI integration with Salesforce can offer …
When we talk about Salesforce, all we can think about is its CRM features to help companies to improve client relationships. But the truth is Salesforce is so much more than that. If you have been using Salesforce for a long time, you’ve probably heard about the concept of using Salesforce for project management. But …
Empty warehouses, unhappy customers, and bare shelves are some issues that manufacturing companies these days have been facing. Even though achieving clear jam-packed ports is not so easy, still, there’s a lot that can be done to improve the situation. You just have to be prepared to save your manufacturing firm from a supply chain …
In this digital age, the software-as-a-service market is growing at an unprecedented rate. Many such solutions offer numerous features and benefits, but only a few are able to survive the market competition and ensure achieving true product adoption among users. It’s a common issue that makes us wonder if adoption was given the necessary consideration …
When you are using Experience Cloud to build an aesthetic and powerful website, you need to give in a lot of preparation and plan the vision. But what about the code? Well, that’s the thing you won’t have to worry about when you are using Experience Builder to build the site. Before going further, let’s …
Professionals from growth-minded industries know that consumers also expect seamless transactions on whichever channel they’re using. Whether you are in wealth management, insurance, or retail banking, financial institutions always need seamless data access, and that’s something digital process automation can help with. Financial services nowadays need to enable workflow orchestration right in their CRM using …
Senior enrollment management officers in educational institutions and universities often face many challenges to drive institutional and student success. Admission and enrollment time can be the trickiest time with a lot of workload and complex processes to filter applications. That’s where they need a way to optimize the student enrollment process to speed up admission. …
Many research reports say that the global manufacturing sector has taken a hard hit by the pandemic. The manufacturing sector has been seen slow to adopt the technology. Only 57% of the manufacturing companies can confidently say that they are quick to adopt the changing market and technology trends. The rest still struggle. The need …