It doesn’t matter in what industry your business is, your sales crew will always be the unsung hero of the sales process. But many business leaders make the mistake of thinking of sales operations as a cost instead of identifying them as a potential revenue driver. That’s what makes it important to make an investment in sales operations.
According to the State of Sales report by Salesforce, around 89% of sales representatives believe that sales operations play a major role in the growth of any business. This number clearly denotes how essential it is to have efficient sales ops in an organization.
Why You Should Make an Investment in Sales Operations
If your company is not having a sales ops team yet, here are some reasons that will justify that you should invest in one.
1. Free Up Your Time and Energy
If you have a strong and productive sales op team, your sales team will eventually be productive too. Sales ops professionals will help to analyze and streamline your process, thus making the work easier for the sales team.
Also, the sales ops team would help to enable process automation of sales activities, thus helping the sales team so they won’t have to handle tasks manually.
2. Enable Funnel Visibility
The sales ops team not just helps the sales team to sell more but also enhances the visibility of the sales funnels for different departments in the company.
There are lots of questions that the sales ops team can answer, such as:
- What customer segments are actively buying your product?
- What factors to consider when doing competitor analysis?
- Where are deals getting stuck in the sales cycle?
- Are the deals in the discovery, proposal, or negotiation stage?
3. Increase Scalability
Many companies make the mistake of thinking that the same go-to-market strategies will be effective as they keep growing, but that’s not the case.
That’s where hiring a strategic ops leader will help you to think through how to build a scalable, repeatable, predictable sales revenue. While the sales team stays a lot busy. Sales ops professionals would dig into the data to create strategic and scalable sales plans.
4. Communicate and Minimize Risks
Sales operations leaders are capable of identifying such risks that the sales reps might miss. The sales ops team is always laser-focused on closing deals and thus always recommends the right strategies to mitigate risks.
There can be times when your sales team keeps missing the targets, but even then a sales ops person would be able to analyze the situation and would suggest suitable solutions.
It’s Time to Make an Investment in Sales Operations
To sum it up, having sales ops teamwork along with your sales team will give a tremendous boost to your deal closure. With their help, the sales team would be able to identify potential problems and would suggest the right solution.
Even better, you can leverage Sales Cloud along with having a sales ops team with the help of our certified Salesforce experts.