Our Global Customers
360 LLM: Core Capabilities of Our Enterprise-Ready AI-Powered Chatbot
Instantly automate repetitive, routine customer and internal queries.
Deliver constant, uninterrupted support, eliminating high-volume stress periods and wait times.
Minimize dependency on human agents, achieving a minimum of 50% lower operational expenditure.
Shift from delayed, manual replies to instant, contextual query resolution, significantly boosting CSAT.
Free up skilled human agents to concentrate exclusively on complex, critical, and high-value strategic issues.
Ensure every customer receives the same accurate, compliant, and up-to-date information every time.
Centralize and utilize organizational data, guaranteeing business continuity and mitigating knowledge loss.
See 360 LLM in Action: Our AI Agent for Contextual, Accurate Resolutions
50%
Reduction in Operational Expenditure
24/7
Availability & Zero Customer Wait Times
95%
Knowledge Accuracy and Data Consistency
3X
Faster Time-to-Resolution for Common Queries
6.5 Hrs
Saved Per Agent Per Week on Manual Ticket Handling
360 LLM AI Agent Features Engineered for Simplicity and Scale
The enterprise-secure, easy-to-manage Salesforce AI chatbot that fits your ecosystem.
Dynamic Knowledge Update Engine
Dynamic Knowledge Update Engine
Seamlessly add or modify FAQs, data sources, and workflows via a non-technical backend interface.
Cross-Platform API Integration
Cross-Platform API Integration
Works independently of proprietary systems; integrates easily with any service desk or front-end channel.
Seamless Human Agent Handoff
Seamless Human Agent Handoff
An intelligent routing mechanism that escalates complex queries directly to the correct human agent.
Comprehensive Analytics Dashboard
Comprehensive Analytics Dashboard
Provides real-time visibility into resolution rates, query trend analysis, and agent performance.
LLM Contextual Reasoning
LLM Contextual Reasoning
Utilizes advanced training to provide accurate, contextual replies that learn from past ticket data.
Compliance-Ready & Enterprise-Secure
Compliance-Ready & Enterprise-Secure
Built with robust security protocols and audit trails to meet strict industry and compliance standards.
Multi-Lingual Support Module
Multi-Lingual Support Module
Capability to handle and resolve queries across different languages to serve a diverse, global user base.
Quick-Start Configuration
Quick-Start Configuration
Rapid deployment and configuration process designed to get the bot live and integrated within days.
Role-Based Access Controls
Role-Based Access Controls
Granular controls for managing who can access the bot's data, configuration, and reporting backend.
Awards & Accolades
Why Choose 360 LLM as Your AI Chatbot for Sales?
- Automatically engage every visitor, instantly capture intent, and qualify prospects using pre-defined criteria at any hour.
- Eliminate response delays by providing immediate, accurate answers, keeping prospects in the buying flow.
- Seamlessly identify 'hot' leads and trigger an immediate human handoff to the appropriate sales representative for a rapid closing opportunity.
- Ensures prospects receive accurate, current, and consistent product/pricing information, improving decision-making confidence.
- Maintains and utilizes a secure, updated knowledge base, ensuring consistent and compliant engagement throughout the sales cycle.
- Automates repetitive sales-related questions, allowing human sales agents to focus solely on high-value, critical lead follow-up.
One Powerful AI-Powered Chatbot, Infinite Industry Applications
Stop forcing your business into a generic box. Deploy an AI agent that speaks your industry's language and masters your unique workflows from day one.
Drives product adoption by instantly resolving technical "how-to" queries and onboarding bottlenecks, freeing developers for core innovation.
Boosts conversion rates with 24/7 product guidance and instant order tracking, turning casual browsers into loyal, repeat customers.
Slashes ticket backlogs by automating routine network and service requests, allowing senior engineers to focus solely on critical escalations.
Delivers high-accuracy, compliance-ready responses for policy queries and account updates while maintaining a secure, enterprise-grade audit trail.
Captures and qualifies leads around the clock, automating appointment booking and ensuring no high-value prospect ever hits a "contact us" dead end.
Why 360 Degree Cloud for AI Agent Development?
- 650+ Salesforce Certified Experts
- 13+ Years of Salesforce Experience
- 4XFaster AI Agent Deployment
- Over 2000 Successful Project Deployment
- Delivering Solutions Across Multiple Industries
Ready for Smarter Support? Your AI Support Chatbot is Easy to Launch.
Configure, manage, and update 360 LLM instantly from a non-technical backend, ensuring continuous knowledge and compliance
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Frequently asked questions
Is the 360 LLM limited to only working with Salesforce?
No. The 360 LLM is designed for cross-platform compatibility and works across multiple systems, independent of Salesforce.
How does 360 LLM handle complex customer issues?
It features a seamless human handoff capability that automatically escalates complex queries to a human agent when required.
Can non-technical staff manage and update the chatbot's knowledge?
Yes. The Smart Knowledge Management system allows you to easily add or update FAQs, data, and workflows from the backend without technical expertise.
What visibility do we have into the 360 LLM’s performance?
The AI agent includes an Analytics Dashboard to track key metrics like query trends, resolution rates, and user satisfaction.
Is the 360 LLM suitable for enterprise security and compliance?
Yes, the agent is designed to be compliance-ready and enterprise-secure to ensure enhanced data accuracy and improved knowledge retention.
How does the 360 LLM ensure high data accuracy?
It learns from past tickets, uses dynamic knowledge updates, and is designed for enhanced data accuracy and decision-making.
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