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360 degree cloud technologies pvt. ltd.

US

  • US

    +1 309 316 7929
  • UK

    +44 789 703 1106
  • AU

    +61 4800 94870
  • IN

    +91 806 902 7810
  • IN

    +91 987 109 6860
360 degree cloud technologies pvt. ltd.

Salesforce for Professional Services

Enhance agility and adapt your professional service offerings for growth

Stay Ahead and Drive Growth in
the Professional Services

Manage Field
Visits

Track customer issues and enable skill-based resource allocation to deliver field service

Drive Improvements
with Feedback

Create surveys to gauge customer satisfaction with your services to know the scope of improvement

Enable Remote
Services

Manage customer engagements consistently across multiple channels to assist professionals and technicians remotely

Connect Different
Departments

Help distinct departments collaborate together over a unified platform with central data access

Manage remote and on-site services

Streamline resource-allocation, appointments, and KPI and performance monitoring

Benefits of Using Salesforce for Professional Services

1
Assign Jobs
Smartly

Track crew and enable smart scheduling, equipment, and tool-tracking for allocating tasks

2
Improve Inventory
Management

Facilitate real-time product and component monitoring to streamline assets and inventory

3
Increase First-Time
Fix Rate

Enable mobile employees to quickly recognize parts and assets to deliver quick service

4
Organize Jobs with
Mobile Devices

Improve the first visit resolution enabling mobile manpower with ease of onsite management

5
Track Performance
and Results

Access powerful analytics features to track KPIs and performance status for different operations

6
Improve Customer
Experience

Access mission-critical features and tools to facilitate personalized service delivery, whether onsite or remote

Make the Best Use of Your Time and Resources with Salesforce

Manage Field Jobs

Competently manage field jobs, assigning and tracking tasks through a single platform

Streamline Monitoring

Get powerful capabilities to track client assets and computerize service schedule

Prevent Over-Scheduling

Get improved visibility into resource capacity and staffing to prevent over-scheduling

Create Profitable Quotes

Use in-built templates to create branded and profitable quotes for unique projects

Track Service Delivery

Allow dispatchers to track the service delivery and monitor the process with utmost transparency

Forecasting Capabilities

Improve resource planning and business strategies using forecasting capabilities

Implement Salesforce for Professional Services with 360 Degree Cloud

Salesforce Certified
Experts

We are a team of  certified Salesforce developers, experienced with working on Salesforce solutions for professional services

Create Roadmap to
Business Goals

We help you get an extensive plan as a roadmap to deliver best services, both remotely and through field service

Designing Solutions
to Perfection

We help you with personalized Salesforce solutions to improve your service delivery and monitoring process

Focus on Increased
ROI

We keep in mind the specific KPIs to increase your ROI with a business strategy that adds to your growth and business value

Deliver competent on-site and remote services with high accuracy and zero delays