Verify Phone Numbers Before Bad Data Breaks Sales and Support

Frequently asked questions

• Can I prevent users from saving a record if the phone number is invalid? +
  Yes. With Salesforce phone validation, you can configure rules that use phone number validation to block or flag records when invalid numbers are detected so only verified data enters your CRM.
• Will phone validation slow down lead entry or user experience? +
  No. Real-time phone validation runs instantly in the background so teams can verify phone numbers without slowing down data entry or sales workflows.
• Can I clean my existing CRM records with bulk phone verification? +
  Yes. Bulk phone verification allows you to validate large datasets, remove invalid numbers, and clean phone number database records before sales or SMS campaigns.
• What happens if a phone number was valid earlier but becomes invalid later? +
  Numbers can become inactive over time. Running scheduled phone number validation through a phone verification service helps maintain accurate records and improves outreach results.
• Does this work with third-party forms or only native Salesforce forms? +
  360 Verify the Email supports both. You can run real-time phone validation on Web-to-Lead, Web-to-Case, and integrated forms to verify phone numbers before they enter Salesforce.
• How does phone verification help improve outreach performance? +
  Using mobile number validation and automated Salesforce phone validation removes invalid numbers so teams can improve call connect rate and reach more real customers.