Kriti, Assistant Manager - Content at 360 Degree Cloud, brings over 8 years of experience as a content strategist and writer, specializing in the Salesforce ecosystem. She is an expert at crafting compelling narratives, translating complex topics around Salesforce, automation, and AI into high-impact content that resonates with the audience and drives measurable marketing results. Outside of her professional life, Kriti fuels her creativity by exploring new places and seeking out fresh perspectives.
More from Kriti Sharma
Salesforce Services
Beyond the Copilot: Why 2026 is the Year of the Agentic AI Enterprise
The year 2024 and 2025 were all about Copilots; and these reactive assistants did deliver, helping us draft emails and summarize meetings. But is it enough? As we enter 2026, firms are noticing a new pattern; productivity gaining plateau and humans remaining to…
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Salesforce Services
Why Salesforce Outlook Integration Is Essential for Modern Sales Teams
Do you know, employees spend an average of 28% of their time checking their email. That’s too much time for a sales rep that needs to put a major…
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Salesforce Clouds
How Salesforce Data 360 Fuels Context-Aware AI Agents
The core issue crippling most enterprise AI projects is fragmented, incomplete, and outdated data. Customer records are often scattered across the CRM, ERP systems, data…
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Salesforce Services
How Salesforce Managed Services Optimizes Your Licenses
For many organizations, the annual Salesforce renewal process feels less like a strategic investment and more like a mandatory expense hike. The harsh truth is…
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Hire Staff
How a Salesforce Technical Architect Ensures Your Org Grows Without Breaking
Whether it’s a new organization or small department, Salesforce has proved to be a powerful engine everywhere. It enables teams to spin up new objects,…
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Salesforce Services
Agentforce 360: Salesforce’s Next-Gen Service Console
Customer service sector is currently undergoing a continuous transformation, driven by customer’s expectations for personalized, quick, and relevant responses. Salesforce made a move here, taking…
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Salesforce Services
Agentic Enterprise: Salesforce’s Vision for AI at Work in 2026
This year has definitely become a pivoting point for business transformations. We have now gone ahead of task automation and reached the stage of intelligent,…
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