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Textolic – A Customer Communication Platform for AI Texting and Calling

Connect across touchpoints, elevate customer engagement, and drive more conversions with an AI-driven communication platform offering messaging and calling at a fraction of the cost of Salesforce.

Textolic inbox showing WhatsApp, Instagram, Facebook, RCS and phone conversations

Trusted by 60K+ Users Worldwide

PwC
Audi
Deloitte
KPMG
Volkswagen
OLX
98%
Open rate
75%
Response rate
90 Sec
Response time
24/7
Free Support

Textolic at a Glance

AI Texting + Calling + 1 Salesforce License — Without the Full Salesforce CRM Cost

Textolic dashboard with conversations synced to Salesforce

Everything You Need.
More Than Just an Omnichannel Platform

1-on-1 Messaging
with AI

Have real-time, two-way texting with AI-suggested replies for accelerated and meaningful conversations.

Bulk
Messaging

Send personalized messages to millions while keeping responses tied to right records.

No-Code
Automation

Automate messages with no-code automation and connect with the audience at the right time.

AI Drip
Campaigns

Target multiple channels in a single campaign and deliver connected experiences while nurturing.

AI
Compliance

Manage existing and future compliance confidently with selective opt-ins, opt-outs, and intent-based opt-outs.

Call
Operations

Manage calls, keeping conversations centralized on one omnichannel communication platform.

Get CRM-like Experience along with Texting and Calling, without any CRM

WhatsApp, Instagram and email threads with AI suggested replies

One Solution for End-to-End
Customer Communication

Turn omnichannel communication into meaningful conversations, not one-way notifications. Let customers reply and ask questions, while AI-suggested replies help your team respond faster and deliver exceptional omnichannel customer support.

Follow up with leads through automated multichannel messaging based on their journey, behavior, or response. Automate reminders, nurture sequences, and timely follow-ups so prospects keep moving forward without your team manually chasing every lead.

Let AI Voice Agents handle inbound and outbound calls, answer questions, qualify prospects, and capture requirements. Automate initial conversations while preserving context, so your team can focus on opportunities that are ready for the next step.

Analyze conversations for sentiment, intent, and key takeaways to identify leads showing stronger buying signals. With this customer engagement software, prioritize the right conversations, respond at the right time, and focus effort where it helps you convert.

Scattered Communication Is Complex. Unified Communication Isn’t.

Bring leads from SMS, calls, websites, and emails into one place for seamless omnichannel communication, so your team never loses context, engages every lead effectively, and builds pipeline faster.

A Customer Engagement Software that Works for Every Team

Sales Teams Marketing Teams Customer Support Teams IT & Developer Teams Operations Teams

Start AI-powered Texting and Calling in Minutes

All in one solution. No complex integration. Just seamless communication

Frequently asked questions

A customer communication platform brings messaging, calling, and other communication channels into one place, helping businesses manage conversations, respond faster, and keep customer interactions organized across channels.

A customer messaging platform helps businesses connect with customers through channels such as SMS, WhatsApp, and other messaging apps. With automation, two-way texting, and centralized conversations, teams can respond faster and keep customers engaged.

An omnichannel communication platform connects multiple customer communication channels in one system, allowing teams to manage conversations across SMS, WhatsApp, voice, and other channels while maintaining a consistent customer experience.

A unified inbox brings customer conversations from multiple channels into one place. Teams can view, manage, and respond to messages without switching between different platforms, making omnichannel customer support faster and easier to manage.

SMS CRM connects text messaging with customer records, allowing teams to send and receive messages while keeping conversations linked to customer data. Two-way texting makes communication more interactive, helping businesses answer questions, follow up, send updates, and keep conversations moving.

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