May 12, 2025
Listen to this articleEvery business wants to invest in the powerful Salesforce CRM, but many of them struggle to get accurate reporting, high user adoption, and utilize AI opportunities. This is often due to poor data practices at the admin level. Traditional Salesforce admins focus only on configuration and support and treat data as a passive asset. That’s why you need to hire Salesforce administrators, who treat data as a core product, not an afterthought.
In this blog post, we’ll talk about why it is important to hire a Salesforce administrator with a data-first mindset and what to look for when you are hiring.
Just like you’d hire Salesforce product managers to shape better user experiences, hiring data-driven Salesforce admins ensures your CRM actually works for your business and makes all the difference. Let’s take a look at the other benefits.
A data-first Salesforce admin doesn’t wait for dirty and duplicate data to create bottlenecks. They create smart infrastructure to prevent this situation. Therefore, you should hire a Salesforce administrator who focuses on the data-first approach. They will go beyond the basic data validation rules, establish governance frameworks in collaboration with RevOps and security teams, and access controls that reflect business hierarchies.
Whether you hire Salesforce developers to build custom features or hire Salesforce product managers to align CRM capabilities with user needs, the impact of your data-first admin is what truly strengthens strategic decision-making. Modern Salesforce admins optimize record types and custom objects for reporting granularity, tag important lifecycle stages (like MQL, SQL, SQO) with timestamps for cohort analysis, and align CRM data with business KPIs.
As we already know, Salesforce has become an AI/ML friendly ecosystem with the rise of Einstein Copilot, Agentforce, and dynamic content personalization. However, all these innovations are as good as the data behind them. When you hire a data-first Salesforce admin, they would know how to structure inputs for machine learning, enforce labeling consistency, and optimize fields for classification. Additionally, you get strategic enablers who support AI training pipelines, tag data intelligently, and build flows that provide real-time enrichment.
Do you know what makes a Salesforce admin the best? The answer is operating at the intersection of GTM, Ops, IT, and analytics. They understand what a CRO needs from pipeline analytics and what a compliance officer expects from access controls. Whether working alongside a Salesforce consultant to implement scalable GTM strategies or supporting a Salesforce developer to execute integrations, a data-first Salesforce administrator ensures consistency in data architecture and process logic across functions.
From Agentforce’s autonomous AI agents to Slack’s evolution into an agentic centralized work platform, Salesforce in 2025 is redefining how teams operate and engage with data. To truly capitalize on this innovation, you need to hire Salesforce administrators who bring a data-first mindset. They should be able to implement event-driven automation, orchestrate cross-cloud flows, personalize experiences with dynamic pages, and leverage Data Cloud to unify customer profiles.
Now that we have talked about the benefits of hiring a data-first Salesforce admin, let’s talk about the recipe to hire a perfect Salesforce administrator with a data-first mindset.
To find and hire a highly skilled Salesforce admin with a data-first mindset, you need to look for curiosity, business acumen, and a strong sense of data stewardship. Also, look beyond certifications and focus on the following:
The role and responsibilities of a Salesforce Administrator have changed drastically. Employing a data-first administrator is a strategic, not a tactical, choice in a time when cross-functional insights, clean data pipelines, and AI readiness are essential for CRM success. It’s time to reconsider your company’s perception of administrators as just button-clickers. Administrators who view data as the foundation of growth rather than merely a result of operations will be the ones of the future.
Q.1 How do I know if I need a Salesforce administrator, developer, or consultant?
Ans. If you need help managing users, reports, or automation inside Salesforce, hire a Salesforce administrator. For custom features, integrations, or Apex code, you’ll want to hire a Salesforce Developer. And if you’re planning a big rollout, want strategic guidance, or need help aligning Salesforce to your business goals, it’s time to hire a Salesforce consultant.
Q.2 What does a Salesforce administrator do?
Ans. A Salesforce administrator keeps your org running smoothly. They manage users, build reports and dashboards, automate processes with Flows, and make sure your data stays clean and useful. Think of them as your day-to-day Salesforce power user.
Q.3 Why should I hire a Salesforce consultant?
Ans. Salesforce consultants bring strategy, experience, and best practices to the table. They help you design scalable solutions, avoid costly mistakes, and get the most out of your Salesforce investment—especially during implementations, migrations, or process overhauls.
Q.4 What skills should I look for when hiring a Salesforce developer?
Ans. When you hire a Salesforce Developer, look for strong Apex and Lightning Web Components (LWC) skills, plus experience with integrations, APIs, and scalable architecture. Bonus points if they understand the business side and can work closely with admins and consultants.
Our Salesforce experts would be happy to help you. Just drop us a line at contact@360degreecloud.com, and we’ll take it from there!
CEO
Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.
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