Does Salesforce Have Email Validation? Answered

Email verification is essential for businesses planning to launch or are already marketing campaigns in Salesforce. Marketing emails sent to invalid or unverified addresses adversely affect email deliverability, raise bounce rates, and waste marketing spend. Now, the question is if the company wants to validate an email address, is it possible with Salesforce without development or search for additional solutions?

In this blog, I’ll discuss what is possible within Salesforce around email validation as well as introduce you to Verify the Email (VTM), a tool that enhances what is available out of the box in Salesforce to further ensure quality, validated email data. Also, we are going to answer a few significant questions connected with Salesforce email validation to understand the activities that Salesforce can perform in this sphere and its limitations.

The Short Answer: Salesforce and Email Validation

Yes, Salesforce does provide some sort of initial checks on the target emails but these are purely to check the format of the email including confirming the existence of the domain. This means that Salesforce will immediately verify an email address as invalid if the “@” symbol or domain is missing while in the same respect, it does not vet the validity of the email address or the capability to deliver the mail.

In essence, while Salesforce may prevent glaring mistakes like “example@domain” or “exampledomain.com,” it won’t tell you if “info@domain.com” is a real, working email address. This is where businesses can run into issues if they rely solely on Salesforce’s built-in checks without additional verification tools.

So, if you’re relying on Salesforce alone to clean up your email lists, you may still end up with a large number of invalid or non-responsive addresses.

Why Incomplete Email Validation Can Hurt Your Campaigns

Email validation goes beyond checking if an address is correctly formatted. It involves making sure the email address is valid, active, and capable of receiving emails. When this doesn’t happen, several problems can arise, including:

Increased Bounce Rates: 

High bounce rates and sender reputation issues will also make your emails end up in the spam folder. This leads to a lower delivery of your genuine messages into the recipient’s inbox, which adversely affects the engagement level.

Spam Filters: 

High bounce rates and a poor sender reputation can cause your emails to be flagged by spam filters. This results in fewer of your legitimate emails reaching recipients’ inboxes, further decreasing engagement.

Wasted Marketing Efforts: 

Promotional messages to non-active email addresses are a waste of time, money, and effort. The time and effort you put into creating your messages are sent to non-existent addresses thus reducing the value of your marketing efforts.

Reduced ROI: 

Any effective email marketing must necessarily have the goal of ’email interaction,’ which could be opening an email, clicking through a link, or making a purchase. If you never have your emails get to real people, then your (ROI) plummets downwards.

Without comprehensive email validation, these issues can accumulate, costing your business both in terms of finances and reputation.

How Verify the Email (VTM) Provides a Solution

Now that we’ve established the limitations of Salesforce to verify email addresses, let’s discuss how Verify the Email (VTM) steps in to address these problems. VTM provides deeper, more accurate validation that can drastically improve the effectiveness of your email marketing efforts.

Real-Time Salesforce Email Address Validation

Perhaps its most prominent feature, Verify the Email can empower Salesforce to verify email addresses in real time. Imposing its functionality upon imported leads, leads received through web forms, as well as leads entered manually, VTM guarantees that every time an email address is collected and added to Salesforce, it is 100% valid, active, and accurate. This real-time check prevents bad email data from ever entering your system, improving the quality of your email lists right from the start.

Multi-Layer Verification Process

VTM doesn’t just check if the email address is formatted correctly; it verifies the domain, pings the mail server, and ensures that the email address is active and capable of receiving messages. This multi-layer process drastically reduces the likelihood of adding invalid or undeliverable emails to your database. By implementing Salesforce email address validation through VTM, you can avoid high bounce rates and other common issues that arise from using poor-quality data.

Automatic Continuous List Cleansing

Another valuable feature of VTM in Salesforce to verify email addresses is its ability to cleanse existing email lists automatically. Even if you have a large database of email addresses to verify, you do not need to worry or invest time in email address verification.  You can automate the verification process to remove invalid addresses, ensuring that future campaigns are more effective. This helps ensure ongoing deliverability, no matter how old your list may be.

Addressing Common Email Validation Questions

Let’s now explore some of the most common questions businesses ask about email validation in Salesforce and how Verify the Email (VTM) can help.

1. Does Salesforce Send Email Verification Emails?

Yes, Salesforce can send verification emails to users who register for services or fill out forms, but this is different from email validation. Verification emails are primarily used to confirm the accuracy of the emails, while validation ensures that the email can receive messages.

2. How Do I Enable Email Verification in Salesforce?

To enable email verification, you need to adjust your Salesforce settings. This is typically done through user authentication settings or form setup, depending on how you want to confirm the email addresses being added.

3. Does Salesforce Do Address Validation?

Salesforce does not provide full physical address validation out of the box, but there are third-party integrations available for address validation, much like email verification solutions. These tools work to ensure that the addresses in your CRM are valid and deliverable.

Conclusion

While Salesforce provides basic email syntax checks, it lacks comprehensive Salesforce email address validation features. This means the companies may face high bounce rates, poor deliverability, and wasted marketing dollars. By adopting VTM to work hand in hand with Salesforce all your email addresses will be 100% verified, and active to receive mail. Organizations using VTM for email address verification shall experience an excellent outcome from their business email advertising campaigns and get better engagement rates and higher returns on investment.

As a comprehensive solution for the verification of email addresses and the efficient management of business’ Salesforce email, VTM is a powerful tool security layer: it not only archives email addresses, but also checks their status for overall health.