Salesforce generates an annual revenue of $34.86 billion, holds 21.8% of the CRM applications market share, and has acquired more than 65 companies to date. From the numbers, it is clear that Salesforce has taken a big leap forward in solving complex customer challenges and has become a leading enterprise CRM. However, for enterprises and …
Salesforce consulting companies play a vital role in helping businesses maximize the potential of their Salesforce investment. And as of 2025, the AppExchange platform has a great network of more than 3400 consulting and services partners, backed by over 170,000 Salesforce-certified experts globally. And in the USA alone, there are over 1900 consultancies highlighting the wide …
Are you struggling to deliver a stellar experience to your customers over calls? Well, we’ve all been there. Disconnected communication systems, inefficient workflows, and a lack of rich customer insights can lead to missed opportunities, and worst of all, losing customers. That’s where Salesforce CTI integration comes to your rescue. Salesforce telephony integration brings your communication …
If you are sending or receiving a payment, checking the weather, or doing shopping online, there is a strong chance that you are using a mobile application. In fact, people spend 88% of their time on mobile, and there were approximately 288 billion mobile app downloads worldwide, with worldwide spending on mobile apps reaching $171 …
To run and manage successful business operations, companies have multiple tools in their tech arsenal. However, if these are not integrated, it can lead to siloed data and disconnected experiences. Therefore, a great way to boost cross-team collaboration is by connecting workplace tools like Jira and Salesforce integration. This integration gives teams a single source …
Every business wants to invest in the powerful Salesforce CRM, but many of them struggle to get accurate reporting, high user adoption, and utilize AI opportunities. This is often due to poor data practices at the admin level. Traditional Salesforce admins focus only on configuration and support and treat data as a passive asset. That’s …
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