Our Global Customers
AI Voice Agent: AI Conversation Bot for Customer Engagement and Operational Efficiency
Provides continuous, round-the-clock support across all time zones, eliminating customer service gaps.
Converts incoming calls and complex inquiries into immediate, quantifiable next steps or transactions.
Handles modification, creation, or status updates within your operational systems instantly, without human bottlenecks.
Delivers natural, personalized voice conversations that significantly enhance customer satisfaction and loyalty.
Automatically tracks call metrics and satisfaction trends to inform strategic decision-making and service improvements.
Effortlessly manages extremely high inquiry volumes, facilitating rapid business growth without needing linear resource expansion.
Ensures perfect data logging and retrieval by integrating conversation records directly into your CRM.
See AI Voice Agent in Action: Experience the Conversational AI Difference
35%
Increase in Lead-to-Sale Conversion
3X
Improvement in CSAT Scores
45%
Reduction in Average Call Handling Time (AHT)
0
Customer Wait Time for Tier 1 Support
25%
Boost in Repeat Business
The Engine Behind Our Salesforce AI Conversational Agent
AI Voice Agent utilizes cutting-edge technology to ensure every customer call is productive, personalized, and fully integrated with your existing infrastructure.
Advanced Natural Language Processing (NLP)
Advanced Natural Language Processing (NLP)
Enables superior understanding of diverse accents, complex inquiries, and variations in human intent.
CTI System Integration
CTI System Integration
Direct, high-speed connectivity with all standard CTI systems for efficient call handling and routing.
Real-Time System API Access
Real-Time System API Access
Securely connects to core enterprise systems (e.g., ERP, inventory, ticketing) to execute transactions instantly.
In-Call Sentiment Analysis
In-Call Sentiment Analysis
Identifies customer emotion, allowing agents to adjust conversational strategy and prioritize urgent issues.
Multi-Channel Voice Recognition
Multi-Channel Voice Recognition
Supports fluid, accurate conversations across different input sources, including mobile and landline.
Customizable Conversation Frameworks
Customizable Conversation Frameworks
Allows rapid configuration of unique call scripts and decision trees to match specific brand standards or product lines.
Automated Call and Data Logging
Automated Call and Data Logging
Generates comprehensive, structured summaries of every interaction and automatically logs them into your CRM/CTI.
Enterprise-Grade Uptime
Enterprise-Grade Uptime
Features built-in redundancies and failover protocols to ensure maximum service availability and continuous operation.
Bilingual/Multilingual Support
Bilingual/Multilingual Support
Capable of conducting accurate conversations in multiple languages with geographically diverse customers.
Awards & Accolades
Why Choose AI Voice Agent as Your CTI Conversational AI Agent?
- Our AI agent never sleeps, providing instant, consistent support across all global time zones, eliminating service delays.
- Delivers a boost in lead-to-sale conversion rates by ensuring immediate, intelligent follow-ups for every inquiry.
- Advanced NLP and voice engine ensure conversations are natural, empathetic, and personalized, boosting customer satisfaction and repeat business.
- Ensures perfect synergy with your infrastructure, offering effortless integration with CTI systems, meaning zero manual data entry & instant transaction logging.
- Cuts down on manual workload by handling high-volume, repetitive calls and automating complex transactions, leading to a reduction in operational costs.
- Built to handle massive spikes in call volume, the AI Voice Agent allows your business to scale effortlessly into new markets or handle peak periods.
Industries We Empower with AI Voice Intelligence
From rapid triage to closing deals, our AI Voice Agents don't just talk—they execute. Seamless, 24/7 intelligence built for the industries that never stop.
Instantly manage HIPAA-compliant appointment scheduling, patient intake, and medication reminders, eliminating front-desk bottlenecks.
Provide 24/7 instant access to balance inquiries, fraud alerts, and loan pre-qualifications, all while maintaining enterprise-grade security and compliance.
Our agent instantly qualifies prospects, answer complex property FAQs, and book site visits directly into your CRM, ensuring your pipeline stays hot around the clock.
Automate order tracking, process instant returns, and provide personalized product recommendations that reduce cart abandonment.
360 Degree Cloud: Your Salesforce Partner for AI Agent Development
- 13+ Years of Experience
- Over 2000 Successful Deployments
- 650+ Certified Experts
- 4X Faster AI Agent Deployment
- Delivering Solutions Across Multiple Industries
Activate the Ultimate AI Conversational Agent for Enhanced Support
Eliminate customer wait times and automate high-volume inquiries, driving immediate operational savings and enhancing your support quality.
Deploy AI Voice Agent now!Salesforce Insights & Updates
Stay ahead with the latest insights, expert tips, and industry trends—featuring exclusive tips and tricks from our Salesforce experts to drive innovation and success.
Salesforce Clouds
Complete Guide to Salesloft Salesforce Integration for Sales Team
In the fast-paced world of modern sales, efficiency is driven by a powerful duo: Salesloft for high-velocity outreach and Salesforce as the ultimate system of record. While Salesloft serves as the “cockpit”…
Read More
Salesforce Services
10 Best Salesforce Implementation Partners to Consider in 2026
In 2026, Salesforce is far more than a CRM; it is a complex, AI-driven engine powered by Agentforce and Data Cloud. While the platform’s potential to transform business is…
Read More
Salesforce Clouds
How Salesforce Data 360 Fuels Context-Aware AI Agents
The core issue crippling most enterprise AI projects is fragmented, incomplete, and outdated data. Customer records are often scattered across the CRM, ERP systems, data…
Read MoreTired of high hold times? Thinking about transforming your 24/7 customer support?
Frequently asked questions
Is the AI Voice Agent truly 24/7, or are there maintenance downtimes?
It operates 24/7 across all global time zones with enterprise-grade uptime and redundancy, ensuring your customers are never left waiting for support.
How "human-like" are the conversations?
Our AI agent uses advanced NLP and voice synthesis to deliver natural, personalized, and context-aware interactions that sound and feel genuinely human, building customer trust.
Can AI Voice Agent handle complex transactions like booking modifications?
AI Voice Agent is built to handle high-value actions, including creating, modifying, or cancelling reservations and transactions in real-time through seamless system API access.
How does the AI agent integrate with my existing CRM and phone system?
It integrates effortlessly with your existing infrastructure, including CTI systems and major CRMs like Salesforce and Zoho, ensuring all data and call summaries are synchronized instantly.
What happens if a customer requires human assistance?
The agent is designed to smoothly hand off complex or sensitive calls to a human agent, providing the human with full context and a call summary to ensure a seamless and informed transition.
What languages does the AI Voice Agent support?
The agent is designed for a global customer base and offers robust multilingual support, allowing it to converse fluently and accurately across various international languages and dialects.
Got a Question? Ask Us!
Ready to Solidify Your Digital Transformation Efforts Using Salesforce? Talk to Us!
Subscribe to our newsletter
Stay ahead with expert insights, industry trends, and exclusive resources—delivered straight to your inbox.
