Our Global Customers
AIVA Agent: AI Call Transcription Agent to Drive Efficiency and Expertise
AI-assisted transcripts and guidance enable instant responses that accelerate deal progression.
New team members become fully effective from day one with continuous AI support.
AI guidance standardizes product knowledge and messaging across your entire sales team.
Eliminate administrative burnouts. Automate manual updates to recapture agent hours for high-value prospect interaction.
Gain real-time, objective data on customer needs, competitive responses, and call effectiveness.
Facilitate data-driven, timely intervention and targeted coaching based on immediate performance metrics.
Instantly integrate product and pricing updates into the live workflow, ensuring zero knowledge gaps and total agility.
See AIVA Agent in Action: The Future of Real-Time Sales Coaching
45%
Reduction in New Agent Training Time
3X
Faster Sales Conversion Velocity
$2.5K+
Estimated Annual Cost Savings Per Agent
6.5Hrs
Time Saved Per Agent Per Week on Admin
37%
Reduction in Average Call Handling Time
The Zero-Friction Automation Engine: AIVA's Core Features
Beyond simple logging: Discover how our AI voice transcription software delivers live guidance, sentiment analysis, and instant tagging.
Call Transcript
Call Transcript
Instantaneous voice-to-text conversion for a complete, accurate record of every sales conversation.
Call Coaching
Call Coaching
AI-driven prompts and guidance delivered live to ensure confident and informed responses to objections.
Auto-Tagging
Auto-Tagging
Automated data capture that maps key conversation points directly to respective CRM fields.
Live Emojis
Live Emojis
Supports real-time sentiment detection to help agents instantly gauge prospect’s emotion and interest.
Guaranteed Data Accuracy
Guaranteed Data Accuracy
Captures 100% of interaction details, ensuring no critical lead information is ever missed.
Emotional Intelligence Support
Emotional Intelligence Support
Tooling to proactively help agents align their communication style with the prospect's real-time mood.
Eliminates Post-Call Admin
Eliminates Post-Call Admin
Removes the need for manual summaries and updates, maximizing time spent on selling.
Automated Knowledge Reflection
Automated Knowledge Reflection
Automatically incorporates the latest sales scripts and product changes into coaching prompts.
Live Insight Feed
Live Insight Feed
Provides immediate data streams (transcripts, sentiment) directly to the sales agent's desktop.
Awards & Accolades
Why Choose AIVA Agent as Your Real-Time Call Transcription Software?
- Go beyond text. Get instant, AI-driven guidance and next-step prompts during the call, not just after.
- Auto-Tagging eliminates manual data entry. Conversation details are logged instantly and accurately into your CRM.
- Ensure every agent delivers compliant, on-brand messaging via real-time adherence coaching.
- Provide immediate emotional intelligence, allowing agents to instantly course-correct and improve outcomes.
- Cut new agent ramp-up time significantly. New hires perform effectively from their first day with live AI support.
- Convert unstructured call data into strategic intelligence for faster conversions and targeted pipeline growth.
AIVA Agent: Industry-Specific Intelligence, Zero Manual Effort
AIVA Agent seamlessly integrates into specialized workflows, turning industry-specific conversations into actionable data.
Automatically log buyer preferences and property feedback. Never lose a lead to missed notes during back-to-back showings.
Securely summarize intake calls and follow-ups. Focus on patient care while AIVA handles the administrative trail.
Document complex policy discussions and claims instantly. Ensure a perfect audit trail with zero manual effort.
Capture client requirements and project updates automatically. Keep your experts focused on delivery, not data entry.
360 Degree Cloud: Your Trusted Partner for AI Agent Development
- 650+ Certified Professionals
- 13+ Years of Hands-On Salesforce Experience
- 4XFaster AI Agent Deployment
- Over 2000 Successful Implementations
- Delivering Solutions Across Multiple Industries
Activate Live Intelligence with Our AI Agent for Voice Transcription
Deploy the intelligence engine that guarantees message consistency, cuts training time, and drives immediate pipeline acceleration.
Deploy AIVA Agent now!Salesforce Insights & Updates
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Frequently asked questions
How is AIVA Agent different from standard transcription software?
AIVA Agent goes beyond simple transcription by providing real-time AI coaching and live sentiment analysis, actively guiding the agent during the call to ensure consistent performance.
What is the biggest time-saver AIVA Agent offers?
The elimination of post-call manual logging. Agents save approximately 6.5 hours per agent per week by having the system automatically tag and update all conversation data.
How does AIVA Agent help new sales agents?
AIVA Agent cuts training time by up to 45% by providing real-time prompts and guidance, ensuring new hires deliver expert, consistent responses from their first day.
Does the AI Coaching feature require manager supervision?
No. The AI coaching runs autonomously, providing immediate, context-aware prompts. Managers gain insights from the data but are not required to monitor every live interaction.
Is AIVA Agent only useful for sales calls?
While ideal for Sales and Pre-Sales, AIVA Agent's core capabilities (real-time transcription, coaching, and automated logging) are highly beneficial for any team handling live customer support or inquiries.
How does AIVA Agent provide actionable insights for sales managers?
AIVA Agent provides managers with real-time visibility into overall call quality, agent performance trends, and evolving customer needs, enabling data-driven improvements.
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