Our Global Customers
Salesforce Health Cloud Services for Smarter, Connected Care
Deploy Health Cloud with HIPAA-ready workflows, smart care plans, and EHR/EMR integrations tailored to your delivery model.
Connect Health Cloud to EHRs, billing systems, telehealth platforms, and more to centralize patient data and drive care coordination.
Configure patient profiles, care timelines, and engagement journeys using declarative tools and custom code.
Monitor population health trends and care outcomes using real-time dashboards and Salesforce CRM Analytics.
Ensure regulatory compliance and system stability with automated testing for all integrations and care workflows.
Stay current with ongoing optimization, HIPAA-compliant security updates, and performance tuning.
Empower your clinical and operations teams with hands-on Health Cloud training and responsive support.
Want to See How Health Cloud Transforms Patient Journeys?
40%
Faster Care Coordination
3X
Increase in Patient Engagement
2X
Faster Claims Processing
50%
Shorter Implementation Time
98%
User Adoption Across Clinical Teams
AI + Health Cloud: Driving Intelligent Healthcare
Leverage AI and industry-specific data models to deliver smarter, faster, and more personalized care
Care Plan Automation
Care Plan Automation
Automatically generate care tasks and alerts based on patient data and behavior.
Risk Stratification
Risk Stratification
Identify high-risk patients early with predictive AI insights.
Clinical Note Summarization
Clinical Note Summarization
Convert visit notes and transcripts into actionable summaries.
Patient 360 with Deep Data Context
Patient 360 with Deep Data Context
Unify clinical and behavioral data into a comprehensive patient view.
Intelligent Case Routing
Intelligent Case Routing
Direct cases to the right care team based on urgency and context.
Predictive Engagement
Predictive Engagement
Trigger timely follow-ups and outreach based on patient trends.
Healthcare-Specific Actions
Healthcare-Specific Actions
Use pre-built AI actions tailored for healthcare workflows.
Seamless EHR Integration
Seamless EHR Integration
Integrate easily with EHR systems using HL7/FHIR APIs.
HIPAA-Compliant, Low-Code Agents
HIPAA-Compliant, Low-Code Agents
Deploy secure AI agents with customizable, low-code tools
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Customer Success That Speaks for Itself
Speed | Support | Scalability
Awards & Accolades
Why Choose Salesforce Health Cloud?
- Unified patient records across systems and touchpoints
- Personalized engagement plans that adapt in real time
- HIPAA-compliant platform built for healthcare scalability
- Automate care coordination and task assignments
- Enable seamless provider-patient-payer collaboration
- Monitor health trends and operational performance via reports
Why Partner with 360DC for Health Cloud Services?
- 650+ Certified Implementation Specialists
- 13+ Years of Hands-On Salesforce Experience
- Fast Deployment with Pre-Built Health Cloud Accelerators
- Over 2000 Successful Deployments Globally
- We Understand Your Unique Industry
Need Health Cloud Experts to Scale Your Care Programs?
Get certified Salesforce Health Cloud consultants who plug into your clinical ops, IT, or patient engagement teams—ready to deliver from Day 1.
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Frequently asked questions
What is Salesforce Health Cloud?
Salesforce Health Cloud is a patient and member relationship management platform built on the Salesforce platform. It leverages the power of cloud, mobile, and social technologies to deliver a connected, personalized experience across healthcare touchpoints. As a leading healthcare cloud Salesforce solution, it enables unified patient records, proactive care, and smarter engagement.
Is Salesforce Health Cloud HIPAA compliant?
Yes, Salesforce Health Cloud is HIPAA-compliant. It supports healthcare providers, payers, and life sciences organizations by offering secure data handling, access controls, and audit capabilities—making it a reliable choice for Salesforce Health Cloud services in regulated environments.
What is the relationship between Salesforce Health Cloud and Electronic Health Records (EHRs)?
Salesforce Health Cloud integrates seamlessly with EHR systems to provide a comprehensive, 360-degree view of the patient. While EHRs store clinical data, Health Cloud enriches it with social, behavioral, and preference data—empowering Salesforce Health Cloud consultants to deliver more holistic, personalized care experiences.
What is the difference between Salesforce Health Cloud and Service Cloud?
Salesforce Health Cloud is purpose-built for healthcare and life sciences, with features like care timelines, provider relationship management, and wellness programs. In contrast, Service Cloud is a general-purpose customer support solution. Health Cloud includes healthcare-specific workflows and data models designed for providers, payers, and pharma organizations.
How does Salesforce Health Cloud help healthcare providers, payers, and public health agencies?
Salesforce Health Cloud helps remove friction across the care journey by centralizing information, streamlining care coordination, and improving provider-patient-payer collaboration. It supports public health agencies with population health management and smarter outreach. Healthcare organizations partner with Salesforce Health Cloud consultants to unlock efficiency, transparency, and impact.
How long does it take to implement Salesforce Health Cloud with 360 Degree Cloud?
Implementation timelines vary based on your organization’s size, existing systems, and complexity—but most Salesforce Health Cloud projects we deliver go live in as little as 4 to 8 weeks. Thanks to our pre-built accelerators, deep healthcare domain knowledge, and a certified team that works in agile sprints, we’re able to fast-track delivery without compromising security, compliance, or care outcomes.
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