May 26, 2025
Listen to this articleSalesforce is the best-in-class CRM tool that has extensive native and add-on features. However, it cannot quite do everything. To extend its functionalities and complement its features, you need a few crucial Salesforce integrations.
In this blog post, we’ll talk about the top Salesforce integrations that can help you improve your business processes, increase cross-team collaboration, and generate ROI.
We have listed top Salesforce integrations that can help you streamline workflows, improve productivity, and close deals faster. Let’s take a closer look at them.
Integrating Salesforce with Zendesk allows you to amplify the capabilities of both platforms. It eliminates data silos and minimizes case resolution time. When sales and support teams are on the same page, it leads to better customer experiences. Also, Zendesk-Salesforce integration enables Salesforce to display Zendesk tickets from the account, opportunity, lead or contact page.
Integrating WordPress with Salesforce offers plenty of benefits, especially around streamlining data management and better lead generation. This integration facilitates centralized data access, automated workflows, and personalized customer experiences. Going for a WordPress Salesforce integration also helps you connect and synchronize purchase history, customer details, engagement details, and activities from your website to the CRM platform. This integration enhances customer profiles effortlessly, removing manual input and providing a comprehensive view of customer preferences, feedback, inquiries, and more with the help of Salesforce integration services.
Email integration with Salesforce enables smooth communication, creates targeted campaigns, and analyzes performance metrics. For example, if you are using Mailchimp as your email marketing tool, this integration can facilitate bidirectional contact syncing, email campaign performance tracking, and maintaining consistent customer data across marketing and sales.
The next important integration on our list is Salesforce eCommerce integration. It can help you combine customer and order data to create a smooth, personalized shopping experience covering every interaction point. It is all about blending the experience with the product, a win-win for both businesses and their customers. For example, Shopify-Salesforce integration improves inventory tracking, simplifies order management, and automates tasks like sending follow-up emails.
Salesforce integration with HubSpot offers plenty of benefits by centralizing data, streamlining workflows, and enhancing collaboration between marketing and sales teams. With this integration, your data will be synchronized and will keep your marketing and sales teams on the same page, as they will have access to the single source of truth. This would help them make informed decisions and run personalized communication with customers.
The Slack and Salesforce integration allows you to search and share Salesforce contacts and account records and share leads and opportunities. Also, the integration facilitates real-time communication between Slack and Salesforce Chatter. It helps to increase team collaboration and productivity and streamline searches across platforms.
The next important integration on our A-list is Salesforce and Outlook integration. This enables you to manage your inbox and contacts from within Salesforce and allows teams to work more efficiently without the need to juggle between platforms. Integrating both platforms together would help you save the time that you have been spending switching your screen while facing the difficulty of keeping track of your inbox. As a user, you can update opportunities, create new leads, and track calls without leaving your email environment.
Integrating Jira and Salesforce allows you to sync data without having to leave their environments. This integration breaks down data silos, streamlines communication, and fosters collaboration across teams by delivering real-time updates to all the stakeholders. Without this integration, teams have to juggle platforms to stay updated. However, the single interface that comes with the integration allows automatic data synchronization, eliminating the need to jump between Salesforce and Jira.
Integrating Salesforce with Microsoft Teams offers plenty of benefits, including improved collaboration, better data access, and faster resolution of customer issues. Additionally, you can bring Salesforce data directly to Teams users on your desktop and mobile devices. Teams participants can mention Salesforce records directly in chats or channels in Teams to offer information about a contact, lead, opportunity, account, or case. Teams channel members with Salesforce access can view more record details without the hassle of leaving Teams.
The last but not least integration is Salesforce Webflow integration. This integration eliminates the chaos of losing relevant leads because of poor CRM connection. Additionally, the integration facilitates smooth transfer of lead information from your website’s forms and landing page directly into your Salesforce CRM.
Integrations are key to improving all aspects of your business. With these important Salesforce integrations, you can simplify your processes, optimize your efforts, and empower your employees to get better results and witness better revenue.
Why should I integrate Salesforce with other tools I already use?
Ans. Because Salesforce becomes way more powerful when it’s connected to the rest of your tech stack. Whether it’s Zendesk, Outlook, or Microsoft Teams, Salesforce integration helps eliminate data silos, reduces manual work, and gives you a complete view of your customers in one place. Tools like Salesforce Slack integration and email integration with Salesforce also improve real-time collaboration and communication across teams.
How do I know which integrations are right for my business?
Ans. Start by looking at where your team spends time switching between systems or manually entering data. If you’re running support on Zendesk, marketing through HubSpot, or selling through Shopify or a WordPress eCommerce store, these are prime candidates for Salesforce integration. Even internal tools like Jira or communication platforms like Slack and Microsoft Teams can be connected to Salesforce for a smoother workflow.
Is integrating Salesforce expensive or complicated?
Ans. Not necessarily. With the right tools—like pre-built connectors for Salesforce Outlook integration or platforms that simplify Salesforce and HubSpot integration—it can be quick and cost-effective. Even more complex setups like Shopify Salesforce integration or Salesforce ecommerce integration are easier now thanks to improved APIs and middleware. A good partner will help you choose the method that fits your business and budget.
If you’re ready to take your Salesforce operations up a notch and want an extra set of hands to make your Salesforce integration flawless, just drop us a line at contact@360degreecloud.com, and we’ll take it from there.
CEO
Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.
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