The Salesforce Mobile app allows agents to access their CRM data on the move, and the best part is they can even access it when offline.
Accessing Salesforce mobile app is a piece of cake.
All you need is a few basic ingredients for logging in to the app:
Your standard Salesforce username
Your Salesforce password (keep this strong and super-secret, your business data depends on this)
Web address to your Salesforce org’s site
Any data accessed offline can be stored in the Salesforce mobile app,
using the internal storage available in the mobile device. And once internet access is restored, the mobile CRM will automatically update the information stored on your Salesforce platform.