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360 degree cloud technologies pvt. ltd.

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  • US

    +1 309 316 7929
  • UK

    +44 789 703 1106
  • AU

    +61 4800 94870
  • IN

    +91 806 902 7810
  • IN

    +91 987 109 6860
360 degree cloud technologies pvt. ltd.

Salesforce Field Service

Deliver efficient and speedy on-site service and boost employee productivity on the field

Field Service Lightning Apps

Get powerful enablements for service-agent productivity & prioritization
Resource Allocation & Dispatch

For service and inventory preparations

Appointments

Rosters. shift-scheduling, and interactive requirement predictions

Service Response and Delivery-Center Assignment

Guided service payments, real-time service data, and KYC data-captures

Productivity-Console & App Customizations

for the last-mile

Reduce Field Visits and Prevent Resource Leakage

Reduce handling times, response-times, and errors in on-site data-capture by field agents, enable easy cost-calculation and last-mile selling, ensure timely job-completion

Brand Consistent, Customer-Facing Screens

Create Distinct User Profiles & Permissions, Offline Service Apps, and seamless on-brand interactions to build trust at the last-mile

Symmetrically Manage Skilled Field Agent & Client Experiences

for tangible improvements and ROI

For Client Experiences & Fulfillments
  • 360-degree views and recommendations
  • Faster fulfillment cycles
  • First-call resolution
  • Manage personnel availability
  • Receive accurate customer alerts
For Skilled-agent Management
  • Collaboration
  • in-app guidance and KB articles
  • Interactive support & service advice
  • Automatic tracking
  • Case and bill generation

Extensive Support For Continued Field Usage

To make sure your apps keep up as your core-offerings and customer-facing use-cases grow
Usage and Scope-Expansion
Support
App Solutions for all
devices sizes
24x7 Service & Consultation to resolve issues

Here to Help Your Every Business Need

Reach out to us to uncover more transformative solutions for your skilled field-agent teams, maintenance staff, and technicians