360 degree cloud technologies pvt. ltd.

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360 degree cloud technologies pvt. ltd.

Salesforce Service Cloud Developer

Increase service levels and
satisfaction by streamlining
Customer Data and Ticket Handling

Boost Customer Service with Service Cloud Developers

Personalize
Customer
Experience

Centrally access records of each customer to track their journey and provide suitable support

Reduce
Manual
Workload

Automate processes to reduce manual intervention and increase agent productivity

Boost
Agent
Productivity

Empower your customer support team to use AI-powered recommendations for guided service

Leverage
Customer
Analytics

Use support data and customer analytics to transform the entire customer experience

Resolve Cases and Call Handling Time with Case Histories, Customer Views

Synchronize Customer Data, Categorize and Route Cases and Improve Agent Productivity

Benefits of Hiring Service Cloud Developers

Case Management

Customize case records and set up case escalation rules based on to speed up resolution

Omni-Channel Supervisor

Allow customer support managers to monitor their team’s productivity and distribute cases based on skillset 

Email-to-Case Feature

Enable your team to capture emails sent on the support address, automatically transform and route them as cases

Automate Processes & Workflows

Cut back on manual intervention with with automated features give back more time to cases that need it 

Live Chat & Chat Bots

Give your customers real-time support and categorize inquiries with  live chat or automated chatbots

Einstein AI Capability

Use Einstein Recommendations to empower your service agents and grow customer loyalty by offering relevant deals

Services Offered by Our Service Cloud Developers

1
Service Cloud
Consulting

Build a seamless strategy for using Service Cloud effectively for your business

2
Service Cloud
Implementation

Implement Service Cloud smoothly after evaluating your business processes and creating the objects you need

3
Service Cloud
Integration

Obtain a holistic view of customer data from different systems your agents use in a single place

4
Replatforming to
Service Cloud

Cut down manual effort by support agents and empower their efficiency by migrating to the Service Cloud

5
Service Cloud
Customization

Customize your Service Cloud according to the industry standards and your unique business requirements

6
Corrective
Maintenance

Keep your Service Cloud running smoothly and preserve utility with corrective maintenance and upgrades

Hire Service Cloud Developers at 360 Degree Cloud

Salesforce Certified Experts

We have a pool of vetted and  certified Service Cloud developers that can transform how you serve customers completely

Best-in-Industry
Talent

Our developers have a proven record of excellence and experience with implementing Salesforce for service across different industry verticals

Process Visibility & Transparency

Our developers collaborate with your team with reports and demos for utmost process transparency

Faster Service
Rollouts

We provide quicker service and upgrades to service systems and consoles to increase productivity for your team with nearly zero downtime

Gain Better Case Visibility to Offer Personalized Customer Support and Reduce Tickets