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  • Mon-Fri: 24 Hrs
United States

Getting on the right track

SMS is fast making in-roads into the sales process. While the average open rate for email lies somewhere between 28% and 33%, it stands at a mighty impressive 99% for SMS. No wonder incorporation of a text message app in Salesforce org can enable your sales team to seal deals faster.

Automated/Triggered Texting

Send Messages with Workflows, Process Builders or Apex Methods.

Conversational 1-ON-1 Texting

Threaded text messages on any object with Conversation View VF page.

Batch Texting aka Bulk SMS

Easy Batch Texting aka Bulk SMS Via Views, Reports, or Campaign.

Artificial Intelligence


Incoming Dashboards

Bring Your Number

Schedule Event Calendar

Conversation View


360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses.

Frequently Asked Questions

Can i use my own number?
Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.
Do you support Automation I.E Process Builders?
Yes with 360 SMS App automation can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!
Can I build Reports?
All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.
How Do You Provide Opt-Out For Messages?
Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.

Moving in the right direction.

We built an industry-focused messaging app that helps industry leaders to greatly increase customer engagement through 1-on-1 conversational texting, batch texting and AI driven automated texting. You’ll be amazed at how much faster your customers respond to texting versus email.

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It's hard to find anything unsatisfactory about our services & quality.