USE CASE
Qualify Inquiries and Deflect Calls
with a point-and-click IVR
Learn how 360 CTI can:
![right point 1](https://360degreecloud.com/wp-content/uploads/2023/02/right-point-1.png)
Resolve inquiries on the first call, improve brand perception
![right point 1](https://360degreecloud.com/wp-content/uploads/2023/02/right-point-1.png)
Accommodate any business logic in IVR
![right point 1](https://360degreecloud.com/wp-content/uploads/2023/02/right-point-1.png)
Reduce Call AHT with a nested IVR
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![Asset 14](https://360degreecloud.com/wp-content/uploads/2023/02/Asset-14.png)