360 degree cloud technologies pvt. ltd.
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    US

    +1 309 316 7929
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    +61 4800 94870
360 degree cloud technologies pvt. ltd.

PRIVACY POLICY

At 360 MOBILE APP, we respect your privacy and hold your trust in the highest regard, and we are committed to maintain the utmost standards of security and customer information privacy. 360 MOBILE APP gathers information from you, through your interactions and product usage for various purposes, including operating effectively and providing you with the best experiences with our products. We place a high priority on safeguarding your privacy, highly value the trust you place in us, and are unwavering in our commitment to maintaining elevated standards of security and confidentiality for customer information. Our commitment is to lawfully, fairly, and transparently use your personal data for essential business purposes, implementing necessary security measures to safeguard its integrity and confidentiality. We only retain collected information for as long as necessary to provide you with your requested service. We use various legal justifications and permissions to handle the data. These include obtaining your consent, balancing legitimate interests, fulfilling contractual obligations, and complying with legal requirements. These serve diverse purposes, as outlined below.

PRIVACY POLICY STATEMENT

The term “personal data” refers to any data we collect about you or you give to us to identify you in the course of our relationship, whether you are a customer, a supplier, an investor, or a candidate applying for a job with us. Examples of personal data include your name, e-mail address, postal address, phone number, business contact details, employment history, qualifications, and payment information depending on the context in which you share such information.
We acknowledge the importance of safeguarding the personal information you share with us. We strive to strike a delicate balance between providing superior personalized service and protecting your sensitive details. Your trust in us is greatly appreciated, and we guarantee that your personal information will never be misused. This document provides an in-depth explanation of our Privacy Policy, which governs your interactions and activities on our website and/or mobile app. We reserve the right to make updates and adjustments to this policy as needed, while always aligning with the principles outlined below. Any significant changes will be communicated through this platform, email, or a notice on our homepage.

COPYRIGHT

The entire content of the Site is protected by copyright. You may not copy, distribute, or create derivative works from any part of this website (including its graphics, pictorial matter, and text) without the prior written consent of 360 MOBILE APP unless otherwise expressly permitted by the Site.

ABSOLUTE CONFIDENTIALITY

Maintaining the confidentiality of our customers is our paramount concern at 360 MOBILE APP. Under no circumstances will your personal information be shared, sold, or provided to third parties.

INFORMATION WE COLLECT

“Personally Identifiable Information” refers to any data that, either independently or when combined with specific additional information such as mobile phone number, name, gender, date of birth, and mobile device details, can identify an individual as outlined by relevant privacy or data protection laws.
We also receive information from external sources (third parties), and we handle such data in accordance with the principles outlined in this statement, along with any additional limitations imposed by the source of the data. These external sources may change over time and include:

• Data brokers, from whom we acquire demographic information to complement our collected data.

• Services that share user-generated content, such as local business reviews or social media posts.

• Communication services like email providers and social networks, provided you grant us permission to access your data on these third-party   services.

• Service providers assist in determining your device’s location.

• Partners with whom we collaborate on co-branded services or joint marketing initiatives.

• Developers creating experiences within or for 360 MOBILE APP

• Third parties delivering experiences through 360 MOBILE APP

• Publicly available sources, such as openly accessible public sector, academic, and commercial datasets, as well as other data origins.

You have options regarding the technology you employ and the data you disclose. If you are asked to furnish personal data, you have the discretion to decline. However, certain products necessitate a certain amount of personal data for functionality and service provision. If you opt not to provide the required data for a product or feature, usage of that particular product or feature will not be possible. In cases where the collection of personal data is mandated by law or is essential for contractual obligations, failure to provide such data may result in the inability to establish a contract. For existing products, non-compliance may lead to suspension or cancellation, and you will be informed accordingly.

The information we gather may encompass the following:

Name and contact data: This includes your first and last names, email address, postal address, phone number, and similar contact details.

Credentials: Information related to authentication and account access, including passwords, password hints, and similar security details.

Demographic data: Details about you, such as age, gender, country, and preferred language.

Payment data: Information required for payment processing, such as your payment instrument number (e.g., credit card number) and the associated security code.

Subscription and licensing data: Details pertaining to your subscriptions, licenses, and other entitlements.

Interactions Data:

Device and usage data: Information regarding your device, the products you use, and the features you engage with. This includes details about your hardware and software, product performance, and settings. For instance:

• Device, connectivity, and configuration data: Details about your device, its configuration, and nearby networks. This encompasses data about   your device’s operating systems and installed software, including product keys. Additionally, it includes IP address, device identifiers (such as   IMEI numbers for phones), regional and language settings, and information about WLAN access points in proximity to your device.

• Error reports and crash dumps: Information about product performance and encountered issues, inclusive of error reports. These reports   may contain specifics about the software or hardware involved in an error, the contents of files accessed during the error occurrence, and     data related to other software on your device.

• Troubleshooting and help data: Information you provide when seeking assistance from 360 MOBILE APP, such as details about the products   you use. This includes contact or authentication data, the content of your chats and other communications with 360 MOBILE APP, data about   your device’s condition, and the products relevant to your help inquiry. It’s important to note that communications like phone conversations   or chat sessions with our representatives may be monitored and recorded for quality assurance.

• Bot usage data: Information about interactions with bots and skills accessible through 360 MOBILE APP products, including those provided   by third parties.

Media content information: Details about the media content (TV, video, music, audio, textbooks, apps, and games) accessed through our products.

Voice data: Your voice data, often referred to as “voice clips,” encompasses search queries, commands, or spoken dictation, which may include background sounds.

Text, inking, and typing data: Data related to text, inking, and typing, including information about the placement of your inking instrument on your device.

Images: Images and associated information, such as picture metadata. For instance, we collect the image you provide when using a Bing image-enabled service.

Contacts and relationships: Data concerning your contacts and relationships, particularly if you use a product to share information, manage contacts, communicate, or enhance productivity.

Social data: Information about your relationships and interactions with people and organizations, including types of engagement (e.g., likes, dislikes, events).

Location data: Information about your device’s location, whether precise or imprecise. Location may also be inferred from a device’s IP address or data in your account profile indicating a less precise location, such as at a city or postcode level.

Feedback and Rating Data: Information encompassing what you provide to us and the content of messages sent to us, including feedback, survey responses, and product reviews authored by you.

HOW WE USE YOUR INFORMATION

360 MOBILE APP utilizes the collected data to offer enriching and interactive experiences, specifically for updating, securing, troubleshooting, and offering support for our services. Additionally, data may be shared when necessary to provide the requested service or conduct transactions. The data is employed to enhance and evolve our products continuously and to tailor and customize products to individual preferences, including providing personalized recommendations.

You acknowledge that 360 MOBILE APP has the right to electronically monitor the App periodically and disclose information as required to comply with any applicable law, regulation, or governmental request. This monitoring is conducted to ensure the proper operation of the App for justified purposes relevant to its features and functionalities, as well as the services opted for by you. 360 MOBILE APP may transfer your Personally Identifiable Information or other collected information to entities or organizations, whether located in India or outside, only if necessary for providing services to you in connection with the App. Without your explicit consent, except as outlined in this policy for specified purposes, 360 MOBILE APP will not disclose any Personally Identifiable Information to third parties, unless it is essential for facilitating access to the App or fulfilling the purpose for which the information was shared by you. Additionally, 360 MOBILE APP commits to cooperate with law enforcement authorities in the investigation of claims related to illegal activities.

SECURITY OF PERSONAL INFORMATION

We may utilize third-party servers equipped with industry-standard security measures for the storage and processing of your data, with the servers possibly located inside or outside India.

To safeguard Personally Identifiable Information in our possession, we have implemented commercially reasonable physical, managerial, operational, and technical security measures. These measures are designed to prevent loss, misuse, and alteration, and maintain the overall security of the information. Access to personal information is restricted to a ‘need-to-know’ basis only.

These security measures may involve, as appropriate, the deployment of firewalls, secure server facilities, the implementation of access rights management systems, careful selection of processors, standard authentication, encryption policies for 360 MOBILE APP’s Servers, and other measures that are both technically and commercially reasonable.

COLLECTION OF DATA FROM CHILDREN

For users under the age of 13, or as specified by law in their jurisdiction, specific 360 MOBILE APP products and services will take measures such as blocking users under that age or requesting them to obtain consent or authorization from a parent or guardian before accessing the services. This includes instances where creating an account is necessary for accessing 360 MOBILE APP services. Importantly, 360 MOBILE APP commits not to knowingly request children under that age to provide more data than is essential for the proper functioning of the product or service.

Once parental consent or authorization is granted, the child’s account is treated much like any other account. The child can access communication services and can freely communicate and share data with other users of all ages.

DATA RETENTION

360 MOBILE APP reserves the right to retain the data linked to your usage of the Website, along with any other information that 360 MOBILE APP is legally obligated to collect in adherence to retention policies specified by Indian law. The retention of data will be for a reasonable duration and/or as stipulated by statutory requirements or for legitimate purposes. 360 MOBILE APP is committed to take reasonable measures to either destroy or permanently de-identify Personally Identifiable Information that is no longer necessary for the purpose for which it was provided, including data processed by third-party vendors engaged by 360 MOBILE APP at various times.

DISCLOSURE

Due to the current regulatory landscape, we cannot guarantee that all of your Personally Identifiable Information will remain undisclosed in ways not explicitly outlined in this Privacy Policy. For instance, we might be compelled to disclose Personally Identifiable Information to government entities, law enforcement agencies, and similar authorities.

• We may share your personal information outside of 360 MOBILE APP if we genuinely believe that access, use, preservation, or disclosure of   such information is reasonably necessary to:

• Comply with any applicable law, regulation, legal process, or enforceable governmental request.

• Uphold applicable terms, including the investigation of potential violations.

• Detect, prevent, or address fraud, security, or any technical issues.

• Safeguard against harm to the rights, property, or safety of 360 MOBILE APP, its users, or the public, as required or permitted by law.

COOKIES USAGE POLICY

360 MOBILE APP may utilize a technology referred to as “cookies” to enhance your online experience with our services. Cookies, comprising small files of letters and numbers, may be placed on your web browser or mobile’s hard drive with your consent. These cookies function as data packets, enabling the recognition of your computer to provide a more personalized and efficient service.

Cookies facilitate the collection of specific information about your device, including your internet protocol (IP) address, operating system, browser type, and the web addresses of sites that refer you to our platform. The primary purpose of these cookies is to improve the functionality and performance of our service.

We employ four main types of cookies, each serving a distinct purpose:

1 Strictly Necessary Cookies: Essential for the fundamental operation of our service, enabling access to secure areas, use of a shopping cart, or   utilization of e-billing services.

2 Analytical/Performance Cookies: Count and recognize the number of visitors, aiding in understanding how users navigate and interact with   our platform for continuous improvement.

3 Functionality Cookies: Recognize you upon return to our service, allowing personalization of content, greeting you by name, and   remembering preferences.

4 Targeting Cookies: Record your visits, pages explored, and links followed to tailor our service and advertisements to align with your interests.   Please note that this data may be shared with third-party entities for optimized advertising relevance.

While we aim to provide transparency and control, some cookies may be utilized by third parties, and we have limited control over these. Users can exercise control by blocking cookies through web browser settings. However, blocking all cookies, including essential ones, may result in certain parts of our service becoming inaccessible or functioning improperly. We provide this detailed explanation to empower users to make informed decisions about online privacy and browsing experiences when using our service.

AMENDMENTS

If we decide to change our privacy policy in whole or in part in the future, we will inform you by posting a notice on our App and website. Any changes to this policy will go into effect on the date posted in the notice.

RESTRICTED USE

This App is directed at adults and therefore is rarely used by any person considered a legal minor. 360 MOBILE APP does not market to children and does not knowingly collect personal information from children on the App.

DISCLAIMER

360 MOBILE APP is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the App. As a condition of use of the 360 MOBILE APP, the user agrees to indemnify and hold harmless 360 MOBILE APP, its officers, employees, and agents against any and all liability, expenses (including attorney’s fees), and damages arising out of claims resulting from user’s use of this App.