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Blog Metro

Do You Need a Salesforce Certified Developer or an Administrator? Understanding the Difference

If you’re implementing Salesforce (or are about to), you’re already aware of its vast potential to automate processes, improve customer relationships, and increase overall productivity. But the catch is—someone has to install it, run it, and maintain it in top form. Most companies are stuck with this exact question: Do you hire a Salesforce certified …

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Operating Globally? Don’t Miss Salesforce Time zone Tracking

Global business operations create vast opportunities despite many overlooked difficulties. One of these is managing different time zones. Your important client appointment and customer support become difficult due to conflicting time zones between locations. Salesforce time zone tracking offered by 360 Local Timezone Finder provides a solution needed in such situations. Time zone tracking proves …

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Salesforce Customization for SMBs: Is It Worth the Investment?

It could be a common thought for SMBs while investing in Salesforce, whether they should use it as-is or invest in Salesforce customization to tailor the platform according to their unique business needs. While Salesforce provides many powerful standard features, sometimes a standard system is not the solution to unique business challenges. But the real …

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How Salesforce Managed Services Enhance CRM Performance and ROI

Let’s be realistic; Salesforce is a great tool, but owning it doesn’t mean success. Most companies spend money on the platform hoping for easy automation, better customer relationships, and increased sales. However, with the passage of time, they realize that they’re facing under-leveraged capabilities, low adoption rates, and constant maintenance issues. Ring a bell? We …

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