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Blog Metro

Top Salesforce Consulting Firms in 2025 

Salesforce consulting companies play a vital role in helping businesses maximize the potential of their Salesforce investment. And as of 2025, the AppExchange platform has a great network of more than 3400 consulting and services partners, backed by over 170,000 Salesforce-certified experts globally. And in the USA alone, there are over 1900 consultancies highlighting the wide …

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The Ultimate Guide to Salesforce CTI Integration 

Are you struggling to deliver a stellar experience to your customers over calls? Well, we’ve all been there. Disconnected communication systems, inefficient workflows, and a lack of rich customer insights can lead to missed opportunities, and worst of all, losing customers. That’s where Salesforce CTI integration comes to your rescue. Salesforce telephony integration brings your communication …

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Why Salesforce App Development Needs a Mobile-First Mindset 

If you are sending or receiving a payment, checking the weather, or doing shopping online, there is a strong chance that you are using a mobile application. In fact, people spend 88% of their time on mobile, and there were approximately 288 billion mobile app downloads worldwide, with worldwide spending on mobile apps reaching $171 …

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Why Hire Salesforce Admins with a Data-First Mindset 2025 

Every business wants to invest in the powerful Salesforce CRM, but many of them struggle to get accurate reporting, high user adoption, and utilize AI opportunities. This is often due to poor data practices at the admin level. Traditional Salesforce admins focus only on configuration and support and treat data as a passive asset. That’s …

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Salesforce CRM Consulting in the Age of GenAI: What’s Changing and What Isn’t 

Generative AI has already shaken up the globe in terms of technology and customer engagement, and Salesforce is no different. From Agentforce empowering the sales and customer support initiatives to Einstein Co-pilot changing how users interact with data, the traditional Salesforce CRM consulting playbook doesn’t cut it anymore.  For Salesforce consulting companies, the stakes are …

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