In a world where personalized client communication defines business success, connecting with customers on their preferred channels is critical. While WhatsApp is fast becoming the go-to platform for sales professionals, using personal accounts for your client communication means one should be able to track and manage it in your CRM, which can be tricky. What …
by Kriti Sharma 
In contemporary society, with the increased use of technology in the business world, professionals widely use WhatsApp to conduct official business communication. While there is no specific information regarding the types of users who prefer to use WhatsApp, their sales teams usually engage clients frequently through the application. However, when it comes to ensuring that …
by Kriti Sharma 
When we talk about effective business channels, the efficacy of Business WhatsApp can never be doubted. Expanding your business internationally or boosting customer engagement – you name it, and WhatsApp can always help! People love chatting over WhatsApp, and 80% of messages are viewed by recipients within 5 minutes of receiving. This is why every …
by Kriti Sharma 
You might agree with the fact that when you can’t monitor something being a manager or team lead, it gets difficult to provide your inputs and improve those in operations. To understand this, let’s take a daily scenario. Let’s say your teams are interacting with some specific clients using their personal WhatsApp. How will you …
by Kriti Sharma 
