Boost performance on call and ensure consistent customer experiences by effectively tracking and monitoring agents directly in Salesforce.
Newbie agents? Assist them with Double Listening, Murmuring, and Call Barging.
Free up busy lines with 360 CTI integration in Salesforce. Increase Efficiency by routing calls directly to the right person.
Cut back Call Handling Time and Resolution Time. Design a clear and intuitive call flow with just clicks.
Opt for Salesforce CTI integration and customize the customer experience with native-IVR in Salesforce.
Reduce Operational Costs by routing calls automatically to the right agents and increase first-call resolution.
Our 360 CTI integration with Salesforce distills years of CTI development work into minutes.
We give you the tools you’ll need to model your own use cases for calling with just clicks.
at Beyond Marketing, Montana
at Smart Stays Inc, Ontario
Made with ❤ by the 360 CTI, 360 Degree Cloud Team.