4x
Faster CRM Rollouts
38%
Improvement in Follow-up SLAs
30%
Increase in Customer Retention
30+
Industries Served
650+
Salesforce Experts
Why Retailers Choose Salesforce
Disconnected eCommerce, POS, and service systems kill CX and repeat business. Salesforce unifies your channels—web, app, store—and gives you a single Customer 360 for smarter selling and service.
Without a centralized CRM:
- Shoppers drop off due to fragmented journeys and stock blind spots
- Service and store teams work from different systems
- Marketing can’t personalize offers beyond basic segments
With Salesforce:
- One view of every customer, order, and interaction across eCommerce and stores
- Real-time inventory, automated alerts, and proactive service
- Omnichannel journeys that drive lifetime value and loyalty
Are Your Online and In-Store Systems Still Working in Silos?
Salesforce Consulting Services for Retail to Drive Sales
Our retail consultants tailor Salesforce to your merchandising, eCommerce, and store operations.
Salesforce Products We Customize for Retailers
We assemble the right Salesforce stack to power eCommerce, stores, service, and loyalty—so every interaction feels connected and personal.
Awards & Accolades
Salesforce Insights & Updates
Stay ahead with the latest insights, expert tips, and industry trends—featuring exclusive tips and tricks from our Salesforce experts to drive innovation and success.
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Read MoreWant to See How Salesforce Can Power Your Retail Strategy?
Frequently Asked Questions
What is Salesforce for the Retail Industry?
A Salesforce-based retail stack that unifies eCommerce, stores, service, marketing, and loyalty around a single Customer 360.
Why choose Salesforce Retail Cloud Implementation with 360 Degree Cloud?
We tailor Salesforce to retail realities—promotions, peaks, store ops—so you launch fast and scale predictably.
Can Salesforce integrate with our POS and ERP?
Yes. We connect POS, OMS, ERP, payments, and marketplaces via Integration Cloud/MuleSoft.
How do loyalty programs work on Salesforce?
Using Loyalty Management, we design tiers, accrual rules, partner catalogs, and real-time rewards.
Does Salesforce support omnichannel retail?
Absolutely—Commerce Cloud, Order Management, Service, and Data Cloud power seamless buy, fulfill, and support across channels.
Got a Question? Ask Us!
Ready to Solidify Your Digital Transformation Efforts Using Salesforce? Talk to Us!
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