Energy customers always to reach out their utility provider first whenever they have a question or complaint about the service. But the landscape today is rapidly changing, making customer engagement more important than ever for the energy sector. There are utility providers who still handle the products and infrastructure for the latest innovations. Such reps …
by Kriti Sharma 
Energy and utility companies are known to have contingency plans to remain stable in any uncertain situation. And that’s where digitization has helped such companies a lot. Embracing technologies like Salesforce for energy and utility companies has added a lot of flexibility to the way operations and maintenance have been conducted. Energy and utility companies …
by Kriti Sharma 
