Are you struggling to deliver a stellar experience to your customers over calls? Well, we’ve all been there. Disconnected communication systems, inefficient workflows, and a lack of rich customer insights can lead to missed opportunities, and worst of all, losing customers. That’s where Salesforce CTI integration comes to your rescue. Salesforce telephony integration brings your communication …
by Diksha Gathania 
Today, savvy customers expect a smooth and connected support experience no matter how they reach out. According to data, 88% of consumers say that good customer service makes them more likely to buy again. Phone call support remains a cornerstone in meeting this demand. In fact, 91% of companies rely on it. This makes it …
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