Do you know what’s driving the success of most businesses? It’s the quality of customer service. This is why firms are using Salesforce Service Cloud to streamline support processes and foster customer loyalty. A Salesforce implementation partner can help you here to efficiently work with the platform and access its best features. In this blog, …
by Kriti Sharma 
Take a moment and think from a customer’s perspective: what exactly do they go through when they contact your support team for any assistance? Are they able to connect quickly with a chatbot, or do they wish to seek assistance from an agent? Do they need to send an email to connect with an agent? …
by Kriti Sharma 
