When we think about firms that are growing digitally across the world, we would always think about the banking and financial services sector. It’s not just about the operations and workflows, but the same is also true in context to the customer service. That’s where having a CRM solution like Salesforce is helpful. But that’s …
by Kriti Sharma 
Boasting over 15,000 active customers, Salesforce still continues to be the leader in the CRM market. It’s the robustness and reliability of the platform that makes it so popular, especially for the financial services industry. The industry giants like American Express and Western Union have been leveraging the Salesforce CRM, achieving impressive ROI. Even small …
by Kriti Sharma 
