If you are a service manager, what could be better than being able to review all the important KPIs within a timeframe of 10 minutes! Or, if you are a customer service rep, imagine being able to evaluate which customers are more likely to convert just within 5 minutes. Feels like a superpower, doesn’t it! …
by Kriti Sharma 
We might not think about it, but the insurance industry is one of the largest industry domains, with a market value that is even higher than the GDP of some countries. However, being a complex sector, insurance companies are known to face several challenges in their daily set of operations. Salesforce implementation is one way …
by Kriti Sharma 
