Success in the busy corporate environment of today depends primarily on effective communication. One of the best strategies for improving your customer communication is CTI integration with Salesforce. CTI, or computer telephony integration, links consumer relationship management (CRM) systems to phone systems. This helps companies to interact with customers, operate more effectively, and convey their …
by Kriti Sharma 
Salesforce is renowned as the CRM solution offering an efficient way to manage customer data, along with powerful tools for sales and marketing teams. But when it comes to CTI, there’s even more value to unlock and that’s possible with Salesforce CTI integration. The integration plays a pivotal role in your sales process by enabling …
by Kriti Sharma 
Any business leader would agree to the fact that customer experience is now the key differentiator for a brand’s success. The way you engage with your customers decides how long they are going to stay with the business. No customer wants to wait to get the right service or have to explain every little detail …
by Kriti Sharma Input your search keywords and press Enter.
