Salesforce is renowned as the CRM solution offering an efficient way to manage customer data, along with powerful tools for sales and marketing teams. But when it comes to CTI, there’s even more value to unlock and that’s possible with Salesforce CTI integration. The integration plays a pivotal role in your sales process by enabling …
by Kriti Sharma 
Any business leader would agree to the fact that customer experience is now the key differentiator for a brand’s success. The way you engage with your customers decides how long they are going to stay with the business. No customer wants to wait to get the right service or have to explain every little detail …
by Kriti Sharma 
