Organizations are constantly seeking ways to enhance efficiency, improve customer experiences, and drive business growth. One technology that has emerged as a key enabler of these goals is CTI integration with Salesforce, an efficient way for service teams to manage their operations. This integration has revolutionized service operations by providing a seamless connection between phone …
by Kriti Sharma 
With the changing marketplace, customer demands also keep changing. This can become a challenge for any company to actually work with those changing demands and expectations and successfully cater to those. This signifies an essential need to streamline operations between the service and sales teams while following a customer-centric approach. Salesforce CTI integration is the …
by Kriti Sharma 
