Whenever any new Salesforce release comes up, we all wait in excitement to try out all new features and updates that will transform the workflows and experience for Salesforce users. Since Dreamforce 2023, Salesforce has been talking about Data Cloud, so with its latest release, there was no way they could have skipped the updates …
The challenges involved in field service management are not hidden from anyone. Scheduling mishaps, technician coordination headaches, and the perpetual struggle to deliver top-notch service are common relatable challenges. But there’s a silver lining – a game-changer that turns these challenges into opportunities for excellence. With Salesforce certified experts, you can leverage the power of …
Do you know which is exactly your frontline team that is majorly responsible for customer satisfaction? It is your field service team. So, if you need a way your business could work on increasing its revenue, start with setting a few KPIs for your field service and tracking them efficiently. Hiring Salesforce certified experts can …
Boasting over 15,000 active customers, Salesforce still continues to be the leader in the CRM market. It’s the robustness and reliability of the platform that makes it so popular, especially for the financial services industry. The industry giants like American Express and Western Union have been leveraging the Salesforce CRM, achieving impressive ROI. Even small …