Time to Consider Salesforce Health Cloud Integration with EHR Systems

What makes Salesforce so impressive is its ability to integrate efficiently with external systems like EHR, offering a solution to enhance patient engagement alongside clinical data management. Salesforce Health Cloud integration is an impressive option for healthcare institutions as it can bring all data together, giving HCPs a unified view.

In this blog, we’ll be taking a closer look at the value of integrating Salesforce Health Cloud with EHR systems in healthcare institutions, evaluating how it can significantly improve care practices significantly. 

Why Healthcare Institutions Should Consider Integrating Health Cloud with their EHR Systems

The reason why healthcare institutions are considering using Salesforce Health Cloud integration with EHR is because of the numerous benefits it tends to offer. Let’s have a look at all these benefits that make this integration so sought after. 

1. Enhance Patient Experience

Healthcare professionals are not just responsible for treating patients. They must also manage communication among care teams, patients, physician networks, and other siloed systems, often requiring them to juggle between different disparate systems.

Integrating Salesforce with EHR aims to unify these systems, collect data, and make it accessible on a single platform. By connecting systems and providing a holistic view of patients’ data, these solutions enable healthcare professionals to deliver personalized, quality care through preferred communication channels. The accessible interaction data allows healthcare support teams to use data intelligently and deliver an optimal experience based on coordinating care.

2. Boost Engagement and Coordination

Real-time patient coordination with healthcare professionals is increasingly important. A Salesforce Health Cloud consultant enables home nurses, care coordinators, and healthcare professionals to connect and collaborate with patients on their preferred communication channel. 

Health Cloud utilizes patients’ social data to identify potential health hazards, enabling proactive actions to mitigate risks. Easy data accessibility also helps determine if a patient needs to be brought to the hospital, facilitating necessary transportation and accommodation arrangements. 

Physician leads are tracked and nurtured across all departments for maximum benefits. These preventive measures empower people to live healthy lives and stay engaged with healthcare service providers.

3. Personalized Services

Health Cloud empowers agents by offering a comprehensive view of members, enabling them to deliver personalized interactions and proactive support. The platform’s intelligent recommendations enhance this capability. The knowledge base within Health Cloud ensures agents remain connected and informed with real-time member information, leading to quicker and more detailed case resolution and support.

4. Adhere to Compliance

Health Cloud integration with EHR systems in healthcare institutions also helps organizations comply with healthcare regulations and reporting requirements, ensuring they remain compliant and avoid any penalties.

5. Track and Manage Patient Feedback

In the healthcare industry, where patient satisfaction is paramount, patient feedback is essential for delivering quality care. Analyzing patient conversations during doctor consultations provides valuable insights into patient experiences.

Salesforce healthcare solutions help organizations enhance patient engagement and loyalty by incorporating feedback into service improvements. Health Cloud automatically collects and organizes patient feedback, providing valuable data insights that strengthen the healthcare system.

Effective healthcare consultations ensure patients receive the right solutions for maintaining their health and fitness. You can hire a Salesforce Health Cloud developer who can enable healthcare organizations to identify which Salesforce solutions and services address their challenges, improve services, and facilitate limitless growth.

6. Enable Secure Data Sharing

Ensuring interoperability in healthcare is a significant challenge. Using Health Cloud would help HCPs to overcome such a challenge by complying with industry standards and regulations. 

The integration would help in facilitating secure data exchange between various systems and providers while making sure the privacy of data is secured.

7. Monitor Patients Remotely

As HCPs are actively considering approaches like telemedicine and remote patient monitoring, Salesforce Health Cloud is proving to be of great help, offering solutions for monitoring patients in non-traditional healthcare environments. 

This is a great approach to help HCPs maintain remote assistance to patients so they don’t have to travel all the way to the clinic. 

Hire a Salesforce Health Cloud Developer for a Unified Patient View

There’s no denying the fact that using Health Cloud can be a significant game-changer for hospitals and other healthcare institutions, providing higher quality care and delivering services in a personalized way. It has got everything HCPs need, from offering comprehensive patient profiles, facilitating care coordination, enabling personalized patient engagement, and providing powerful analytics tools, making it easier to track everything in one place..

So, to make the most of the platform, the need is to have an expert who can seamlessly integrate your existing EHR system with Salesforce Health Cloud. You need certified and experienced professionals to ensure a smooth integration without losing any data. Contact us to get such Health Cloud experts to work on your integration requirement.