This year’s Dreamforce was all about AI, but there was one thing that became the center of attention, Agentforce. Agentforce empowers organizations to create and manage autonomous agents for tasks across multiple business functions—essentially putting “Agentforce in every app.” This opens up opportunities to develop specialized agents for Sales, Service, Marketing, Commerce, and Platform operations. …
by Kriti Sharma 
Salesforce CRM is the way manufacturing companies are unlocking the world of effective customer relationship management. The CRM solution connects different segments of manufacturing business together, giving a centralized view to all. The data from all the departments can be viewed and managed on a single platform, offering teams at the business a comprehensive 360-degree …
by Kriti Sharma 
Salesforce is adopted by companies across different industries, considering its customizable features and scalability. But not all employees are able to adopt Salesforce easily. The best approach for companies is to get help from a Salesforce consulting partner to use the platform the right way and maximize Salesforce utilization. We’ve covered here some of the …
by Kriti Sharma 
We all know how efficient Marketing Cloud is, especially for B2C organizations. But when it comes to the B2B sector, Account Engagement is always the first preference. Pardot or Marketing Cloud Account Engagement, is a robust marketing automation platform, assisting marketers to detect potential customers and convert them. This is becoming the main reason why …
by Kriti Sharma 
Salesforce leads the CRM industry, commanding 20% of the market, and its real estate solutions are designed to enhance client interactions with advanced sales and marketing automation, AI-driven recommendations, and customizable reports and dashboards. Considering everything Salesforce has to offer, real estate agencies are partnering with the best Salesforce consultancy to make the most of …
by Kriti Sharma 
When we talk about business operations and efficiency, we usually think about internal operations like service and sales. But that’s not all. One of the most essential aspects on which the customer experience depends is the field service. How efficiently the field service agents work and complete their tasks would ensure customer satisfaction and faster …
by Kriti Sharma 
In a significant move, Salesforce has announced groundbreaking integrations with industry giants Google Display & Video 360 and LinkedIn within its Data Cloud framework. Salesforce. Being a Salesforce Platinum Partner, we’ve already dug into details and explored how these new integrations can be helpful for businesses across different industry sectors. These integrations empower Salesforce customers …
by Kriti Sharma 
When the discussion is about the biggest acquisitions made by companies, Salesforce always manages to maintain its spot on the list. This time, Salesforce is in the news again about a big acquisition. Salesforce has announced its acquisition of the popular commission automation platform Spiff with the aim of improving sales performance management. Our Salesforce …
by Kriti Sharma 
Even if organizations are successful, they aren’t missing out on recognizing the caliber and potential the Salesforce CRM holds for their business. But despite the popularity of this CRM, some businesses are still in the dilemma of exactly when and how to use Salesforce. Having some knowledge about Salesforce tips and tricks can be very …
by Kriti Sharma 
