Customer experience is an important metric for different industries. Talking about the financial services industry, institutions these days consider customer satisfaction as a core principle. It is true that a positive customer experience leads to greater satisfaction, higher retention rates, and better customer loyalty while negative experiences drive customers away and damage reputations. Salesforce development …
by Kriti Sharma 
Salesforce has a permanent mark in the CRM world; there’s no denying the fact. You’d probably even hear companies talking about recommending to implement Salesforce for business boost. But hardly anyone talks about what exactly you’re going to do with it. That’s where Salesforce development services can guide you well about the features that you …
by Kriti Sharma 
Businesses of all types are embracing automation these days. It has successfully become a way to help employees manage their workload and help customers by delivering faster services. Automating workflows will take your business a long way if you are a Salesforce user. And to acquire such benefits, you need a Salesforce development company to …
by Kriti Sharma 
If you are a manager at a professional services firm, this blog is just for you. How have you been managing everything so far? Is it focused more on the manual approach, or have you started making the most of Salesforce CRM that could add to business growth and employee productivity? There would already be …
by Kriti Sharma 
Every other company plans to adopt Salesforce (if not already) to get a competitive edge. It doesn’t matter how different these companies are; their aim remains the same- improve customer experiences with the best CRM in the world. But that all begins by hiring a top Salesforce development company, which is not as easy as …
by Kriti Sharma 
With the ongoing use of Lightning Web Components (LWC) these days by more and more developers, Salesforce is getting closer to making use of web standards to excel at UI development. Even the ones who are new to Salesforce and are only familiar with the basic language for frontend like Visualforce Pages can easily jump …
by Kriti Sharma 
Managing task distribution and assignment is basic for any company. But for a large company with a huge workforce, it can certainly be trouble. Talking about companies belonging to heavy industries like oil and gas, locomotive manufacturing, mining, or machine tool building, there can be many tasks and even more employees. Manually assigning tasks won’t …
by Kriti Sharma 
It’s common these days to hire Salesforce developers and other professionals to work on and manage Salesforce projects. But getting the project developed cannot be considered as the work done. The projects further need post-launch care to make sure the features stay updated with each upcoming Salesforce release. Many people end up making the mistake …
by Kriti Sharma 
With more and more companies working with Salesforce, there has been an increase in demand for different Salesforce roles. Some certified Salesforce experts are highly sought after by companies. They need professionals to achieve a CRM solution that overcomes their business issues. With numerous Salesforce certifications and roles, it can be confusing for a company …
by Kriti Sharma 
