For a retail business, there’s always one key point to focus on when they aim for growth, and that is to emphasize on their customer satisfaction. Any retail business would be able to make more profits if they achieved customer loyalty from their regular ones. But it isn’t so easy. It’s something that requires a …
by Kriti Sharma 
One of the major challenges that retailers have faced during the past year is to get products faster to customers, ensuring their safety while following the most innovative method. Even in the rough situation, there were companies that were able to meet every demand of customers. Do you know who’s the unsung hero here? It’s …
by Kriti Sharma 
This is 2022 and in this age only one north star matters for retailers: bringing offline and online shopping together to eliminate friction across the journey. This is something that will be great from the view of customer experience. Well, this is one of some retail trends that you need to follow this year. To …
by Kriti Sharma 
