With the recession hitting the economy hard, organizations are struggling to keep their businesses afloat. Some companies have seen their profits shrinking, while others have already laid off employees to survive. Companies like Wayfair, Netflix, and Tesla are all trying to cut costs by halting new hires and laying off a big portion of the …
by Kriti Sharma 
Any company using Salesforce would always need a Salesforce consultant to manage tasks. But have you ever given a thought about what these consultants actually do? The role of Salesforce certified consultants can be both challenging and exciting. According to a new study by IDC, the Salesforce economy will be creating around 9.3 million jobs …
by Kriti Sharma 
The Chief Information Officer or the CIO of any company always remains keen to bring new technologies to ensure effective data management. It is crucial for companies working in the IT sector to meet their clients’ expectations when delivering a suitable product. And to achieve that and sustain such a level of competitive advantage, companies …
by Kriti Sharma 
It’s great if you’ve successfully implemented Salesforce in your organization. But here’s a bubble we’re going to burst today- your work is not finished with Salesforce implementation. To keep running your CRM successfully, you need to work on continuously managing it and updating it with ongoing innovation. That might sound like a lot of burdens …
by Kriti Sharma 
Any business, whether from the retail sector or the manufacturing sector, has one thing in common: lead management. But despite how important it is to manage leads, it can be tough to do it efficiently, especially when you have many leads. There are many challenges associated with lead management faced by numerous companies. Fortunately, organizations …
by Kriti Sharma 
It doesn’t matter in what industry your business is, your sales crew will always be the unsung hero of the sales process. But many business leaders make the mistake of thinking of sales operations as a cost instead of identifying them as a potential revenue driver. That’s what makes it important to make an investment …
by Kriti Sharma 
Service teams always work to meet customer expectations fast and flexibly, and they use digital customer service channels to do so. When there is an unprecedented increase in customer queries, digitally managed customer service channels can help the team to manage it all. The team can also use FAQ pages, chatbots, mobile, and web chat …
by Kriti Sharma 
Among the immeasurable reasons to consider Salesforce, there’s one thing that attracts users to this CRM. The provision to create customized and retailed reports has provided Salesforce users to easily analyze the performance and work towards the needed improvement. There are many advanced Salesforce reporting features that admins can access to boost their reporting and …
by Kriti Sharma 
Any company managing its work on Salesforce would have numerous processes and operations to perform and handle, getting its team too much occupied. In between all this chaos, it is possible to miss out on some of the important aspects which might reflect negatively on performance and sales. To avoid any such occurrences, businesses tend …
by Kriti Sharma 
