3rd Avenue, 83, Manhattan

Mon-fri: 08.00 - 18.00

360 degree cloud technologies pvt. ltd.


  • US

    +1 309 316 7929
  • UK

    +44 789 703 1106
  • AU

    +61 4800 94870
  • IN

    +91 806 902 7810
  • IN

    +91 987 109 6860
360 degree cloud technologies pvt. ltd.

Field Service Lightning Mobile Extension Toolkit (Beta)

Field Service Lightning Mobile

For any field service organization to be successful, it is important to give ample attention to the management. Managing the field forces and service technicians can be one of the most challenging operational tasks. But thankfully, Salesforce Field Service can make it all easier. Whether it is about managing the entire mobile workforce, tracking job status and labor hours, or managing transactions, Field Service can make it all possible and now in a better way with Field Service Lightning Mobile Extension Toolkit, which is in beta version as of now.

To make the management easier, Salesforce came up with Salesforce Field Service Lightning mobile app. This mobile extension for FSL is the one-stop solution to add advancement and additional functionality to make on-site job management easier and efficiently manage your mobile workforce. 

With Winter 21 release, Salesforce provided ease to developers to create their own HTML-based mobile extensions for native FSL App. The feature of FSL Mobile Extention is currently in the pilot. We can expect some more changes and updates from Salesforce until it goes functional.

Why Do We Need Field Service Lightning Mobile Extension Toolkit

While working with any Salesforce mobile app, you need to consider several limitations and considerations that come along to design a use case. FSL provides its end-users with a wide variety of choices of types of actions to be performed. These features are built natively on Salesforce via flows or standard quick actions.

But currently, FSL comes with a limitation. Currently, you cannot build a fully customizable flow that runs aura components or a lightning web component in the background. So, you need to consider using FSL Mobile Extension Toolkit to use your custom screens with fully customizable user interface flows

Limitations of Field Service Lightning Mobile Extension Toolkit

FSL Mobile Extension Toolkit has some of the following limitations.

  • There is no native testing or debugging mechanism currently. Desktop testing is not supported. You can also perform debugging with Mobile extension WebView.
  • It doesn’t have any support for native lightning data service and lightning elements. You can only use pre-defined FSL methods.
  • There is no support to call native apex methods. It can only be done if apex methods are exposed as rest service in the apex rest resource. 
  • There is a restriction on the reference of third-party links. You need to download third-party scrips and add them to the current zip artifacts to make it work.

The functional version of the Field Service Lightning Mobile Extension Toolkit is still to be launched. It can be expected anytime in future releases. Contact our team to stay updated on what comes next in FSL.


Your email address will not be published. Required fields are marked *

Recent Posts

Facebook Posts

4 days ago

360 Degree Cloud
The big day - it's finally here. 👏👏We're now officiallySalesforce Summit (Platinum) Partner. Click Here: 👉 bit.ly/31jnSbuThanks for putting your trust in us through 9 years of growth and innovation.#360DC #360degreecloudians #milestone #milestoneachieved #platinumconsultingpartner #PlatinumPartner #salesforceconsultancy #CRM #salesforceconsultants #Salesforce #technology #careers #business #bestteam #abigday #thankyou #growth ... See MoreSee Less
View on Facebook

6 days ago

360 Degree Cloud
"Make your Salesforce org capable of the best. Switch to Lightning Experience with us for a smooth transition." bit.ly/3x0DE5d#salesforce #360DC #salesforcelightning #salesforcelightningmigration #lightning #lightningexperience #salesforcecrm ... See MoreSee Less
View on Facebook

7 days ago

360 Degree Cloud
"Your customer support team reflects your best work. Implementing Salesforce Service Cloud can be your way to make your support teamwork to their full potential."#salesforce #360DC #salesforcesalescloud #customerservice #support #servicecloud #salesforcecrm ... See MoreSee Less
View on Facebook