It’s true that customers might lose trust and confidence in a brand if its customer service is not up to the mark. Even it’s common that customers might switch to another brand after they face insufficient customer service. But at the end of the brands, being available at all times can be difficult too. That’s …
With work from home becoming the new normal, companies are leveraging cloud-based technologies to make it easier for teams to access information from multiple devices. And organizations that are already ahead of the curve are integrating Salesforce with accounting tools and applications to get a single view of the information. Salesforce integration supports teams with …
Salesforce has come up with many functionalities that help manufacturers unite prediction and planning with the production process. This helps to maintain greater collaboration and transparency across the company. Integrating production runs and forecasts helps to achieve a unique level of business visibility. It even allows better collaboration among service and sales teams. Forecasting and …
Although there are different kinds of businesses and all of them varied from each other, one thing that’s a common issue is the lineal supply chain. And mostly it is the manufacturing companies that suffer the most from traditional supply chain management. Lack of collaboration between production and supply chain end up leaving a lot …
For any e-commerce service, one thing that is the most important is its customers. Thus, they need to have an end-to-end platform that would keep the business connected to customers. This is where they need a customer engagement platform for e-commerce success. In other words, they need a connected customer platform that will help them …
Integrating your CRM with marketing automation might seem like a phrase full of buzzwords, but there’s a lot to know when you’ll take a deeper dive. Salesforce integration with marketing automation has given a new meaning to the sales process. This integration is a way to create structured programs that can run with minimal human …